Business ProfileforJosh Lowe's Dr. Energy Saver

The work was originally performed on Oct ***** 2023. The full payment amount was $5,553.19 for invoice #**** on 10/21/2023. The company was supposed to do the following:- Duct 3 bath fans through ***** ends.- Repair fifteen broken vent screens.- Remove and replace ductwork with new hard pipe and seal with mastic.- Remove and replace ground cover with new visqueen.- Seal all ductwork with mastic and wrap with fiberglass ductwrap.- Reseal plumbing vent pipe at the roofline.Numerous quality issues existed after the first 2 days of work. The company ended up coming back out to fix improperly sealed roof vents that were installed (instead of the ***** end vents) that lacked asphalt roof shingles. The crawlspace was left a complete mess including exposed soil that should have been covered by visqueen. These issues were resolved.Upon inspecting the **** registers on the main floor of the house it was discovered that 3 of them were left either fully disconnected from the house or not secured to the new hard pipe ductwork (the 3rd line item above). The ducts should have been secured with screws to the boots. No new straps were added to support the increased weight from the insulation and hard pipe. This is very worrisome as all ducts were previously connected before the work was started. For the past month or so we have been feeding hot furnace air into the crawlspace and letting cold air into the house through these disconnected ducts.My wife and I spent several hours today attempting to fix them (though not sure if they're to code or not). We have reconnected the boots to the house and ductwork to the boots. We also sealed all of the gaps left in the ductwork with duct tape. During the work my wife and I received many cuts on our hands and forearms due to the sharp metal edges and screws in the ducts.I have reached out to the company and am waiting for a response.