We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Copiers

Pacific Office Automation

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Copiers.

Reviews

This profile includes reviews for Pacific Office Automation's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Pacific Office Automation has 31 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 2 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Dominick H.

      Date: 11/26/2022

      We were customers in good standing with POA for over 5 years. However, during the most recent contract renewal process we decided to part ways with POA. As a business, we were experiencing some logistical changes. This left us uncertain of our future needs. We requested a month-to-month contract until we could make that determination. This was rejected. We asked for an extension to make our decision. This was also rejected. The ************ we were given was to renew the contract or return the equipment. Upon completion of the current contract, POA would automatically renew our contract at our current rate plus a 10% increase. After being excellent customers for 5 years we felt as though our business was not being valued and we were being forced into something. We cancelled the contract and returned the equipment. We will not be using, nor would we recommend, Pacific Office Automation.

    • maria cristina N.

      Date: 08/30/2022

      Purchased two sets of sofas with oral agreement to send the items within 12 weeks, not to exceed 16 weeks, to give a window for delays. However, the items never arrived since the date of purchase. I spoke with the store managers several times and promised to have it sent with an additional five hundred dollars for freight, and I paid a total of $5,500. At this point, the store hardly responds to the phone call, and I have to use my son's phone for them to pick up the phone. And then, the person on the other end will tell me that the manager is out or in a meeting. Always all the time I'm able to contact them. It happened last year in November 2021.

      maria cristina N.

      Date: 08/30/2022

      We even emailed 5x the Owner ******************* but no response at all.

      Pacific Office Automation

      Date: 08/31/2022

      **************, It appears you have filed this review against the incorrect company. This was filed against Pacific Office Automation and we do not sell any type of sofas or furniture. Pacific Office Automation is in the Office Technology and Service business with our primary focus being business to business sales of Copiers, Managed IT, and other office solutions. At no point in time has Pacific Office Automation sold any furniture. Further, there is no owner or employee at Pacific Office Automation named *******************. Thus, I kindly request that you retract this review against Pacific Office Automation, and re-submit to the correct company. Thank you.

    Pacific Office Automation is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.