ComplaintsforWest Termite & Pest Management Inc
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Complaint Details
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Initial Complaint
06/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
We have an animal in our attic. We called West termite, and their representative said they could trap it. So we paid them $600 and a trap was set. This was last Thursday. Nothing That day or the next; so they do not work weekends and removed the trap. There was an understanding that the trap would be reset Monday. No call or anything else Monday or Tuesday (today) until I called them. Their representative told me he was too busy. Meanwhile the animal in the attic remains active. So I want my money back and will find someone who will competently trap the animal. ****Business response
07/18/2022
Business Response /* (1000, 5, 2022/07/02) */ We checked and found that the work was not performed in the manner it should have been. A refund for the service has been made to Mr. ******. Consumer Response /* (2000, 7, 2022/07/11) */ Their responce has cleared the complaint; they gave me a full refund. Please close out the complaint. And please let me know you've done it
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Contact Information
Business hours
Today,4:00 AM - 5:00 PM
MMonday | 4:00 AM - 5:00 PM |
---|---|
TTuesday | 4:00 AM - 5:00 PM |
WWednesday | 4:00 AM - 5:00 PM |
ThThursday | 4:00 AM - 5:00 PM |
FFriday | 4:00 AM - 5:00 PM |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.