Business ProfileforAtlink Services, LLC

My internet started having serious connection and speed issues on February 8, 2023. I have called Atlink multiple times and finally they said that a technician had told them previously that my "signal was bad" and they couldn't fix the situation without making a service call (no idea why no one said or did anything about that before I had to call multiple times). It took days to finally be able to get someone out on February 20, 2023. After the repairman left the internet was even worse than before. I called again and spent yet another hour of my life on the phone with a "technical support" person who sounded like she was busy doing something else. She said that the connection hadn't been set up correctly and they would have to wait until March 4 to get another technician out. I told her that I am about to lose my job because I depend on having an internet connection for my work. She said that a manager would call me back the next day - which I have been told before and never happened - but that she couldn't reschedule anyone earlier and couldn't transfer me to anyone who could help.I have been having to use my cell phone as a hotspot to be able to work since Feb. 5 and have now run over my limit on my cell phone plan, for which I am being charged and can no longer use as a hotspot, and I am not going to be able to work starting tomorrow since I don't have a working internet connection. I am in real trouble of losing my job over this disaster. It is inconceivable that a company is so incompetent that they can't get their service fixed literally for weeks, and this is now risking my livelihood and career.I want this fixed immediately before I lose my job and I want a massive refund for all my time that I have spent not being able to work and having to call this company repeatedly. This is a despicable way to treat your customers.