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Find a Location

OneGold has 1 locations, listed below.

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    • OneGold

      226 Dean A Mcgee Ave Oklahoma City, OK 73102-3413

      BBB Accredited Business

    Customer ReviewsforOneGold

    Gold Buyers
    View Business profile
    View Business profileBBB accredited business

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    9 Customer Reviews

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    • Review from Michael D

      1 star

      01/20/2024

      ***** $ for an ounce of gold !!! Thats what I paid !!!! They made 45,210$ for 3.6 ounces of gold !!! I GOT hosed!!! Now worth about 6,500$!!!!!!!!!! This company made 39,000$ off of my 401k!!!! This is a complete rip off !!!! And theres nothing I can do about it!!!! Its my fault - I did not educate myself - I will never EVER be able to make up that loss!!! Then they charge you 200$ a year to hold your measly 3 ounces!!! You will never ever make money with this kind of scam !!! Im totally ****** that I didnt educate myself - I tell everyone I know -DO NOT DO THIS!!!!!!!!!! They tell you all the things you want to hear - then quickly run through the numbers and your so into the gold - you do not realize your getting totally ripped off!!!!!!! DO NOT DO THIS unless you just want to make this company ultra rich !!!
    • Review from Gene I

      5 stars

      11/06/2023

      The purchase was quick and easy. The price over spot was very reasonable. I will be purchasing **** in the future. .
    • Review from John C

      5 stars

      04/16/2023

      Great service at a great price. Very satisfied customer. I have been using OneGold for several years.


    • Review from Philip K

      1 star

      03/08/2023

      Gave me a promotional amount of gold but then took it back a few months later.

      OneGold Response

      03/09/2023

      Hello, While we did provide a $5 promotional credit, the $5 will be removed if the OneGold account is not funded for 90 days following the credit. As the account was not funded for anything beyond the promotional $5 for 90+days, the promotional $5 was removed. This is in keeping with our policy regarding the promotional $5.
    • Review from Brian H

      3 stars

      11/28/2022

      Be careful when you buying metals with them cause they charge extra fees above the spot price they are a ripoff
    • Review from Thomas R

      5 stars

      05/13/2022

      OneGold.com has been extremely useful for me to buy vaulted gold and silver and also to redeem holdings to buy physical gold coins and have them shipped to my home! It is very easy to set up and use! Great service! **********
    • Review from Dan F

      5 stars

      02/09/2022

      Easy account setup and trading. Lower fees charged than other vault services. Love it.
    • Review from Mark H

      1 star

      07/26/2021

      I have mixed feelings about this company. I like the idea of buying anytime but I haven't tried to sell or redeem yet and that's my concern. I had an issue with the web page and its obvious to me this is a side gig for *****************. No client service on site,no IT on site and I'm beginning to doubt if there is anyone on site. I don't know how many people work for OneGold but I'd be surprised if its more that 5. So I don't know I hope they honor the redemption request. Is there any way to get your money transferred out quickly?
    • Review from Joel G.

      1 star

      06/19/2021

      OneHolds's claim:"Developer response:We are sorry to hear you haven't had a great experience. Unfortunately we were unable to locate an account for you. We process cash withdrawals within 1-2 business days, or physical redemption, as long as funds have been on the account long enough to clear. Please contact our support team if we can be of assistance."My Response:I have proof that $$ had been transferred from my financial institution to One Gold. It's just incredulous that that they claim that I don't have an account with them. That's not what my One Gold App states. They've taken my$$ and they've lied about not doing it. What a scam.

      OneGold Response

      07/08/2021

      Hi ****. Our team was not able to locate an account associated with this email address. We can quickly facilitate a withdraw or assist you in getting any funds from your OneGold account back to the originating account. Please feel free to follow up with us here, as we are happy to help with this.

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