Business ProfileforParker Brothers Construction & Roofing, Inc.

Parker Brothers replaced my roof and gutters on 5 July 2023 for $24,461.37. They did not replace the chimney flashing when they put down plywood sheeting. They also used three-tab ridge cap shingles instead of the required architectural ridge shingles. Fearing damage to my new roof if they replaced the ridge shingles, I accepted the installed ridge shingles, but was not compensated for any cost difference. Around 26 January ****, I saw water dripping from the porch ceiling. I followed it to the chimney chase. Moving the vinyl soffit down, water poured out. I pushed up on a bulge on the vinyl ceiling and about a half-gallon of water poured out. I suspected a chimney flashing problem and notified Parker Brothers on Monday, 29 Jan. A worker came to caulk the lower corners of the chimney and said that was all he could do. The following weekend we had more rain, and the leaking was worse. I called Parker Brothers on Monday, 5 Feb, and asked them to send someone over to investigate the issue. They said someone would be over to look at it. No one showed, so I contacted other roofing companies. On 7 Feb, not hearing anything from Parker Brothers, I had another company give me an estimate. The other company came the next day, and I showed them the problem. He explained what he would do, and I hired him to fix the problem at a cost of $3,500. With more rain forecasted over the weekend, I feared more damage to my house if nothing was done. Work started Friday morning and finished by late afternoon. Parker Brothers called me at 9:30 that Friday morning and said they were sending a crew over but didnt say what they would do. I told them that since I never heard back from them, I already hired another company to fix the problem. I reviewed my original insurance claim and saw that Parker Brothers had already been paid $420.95 to replace the chimney flashing, which they didnt do. I also had the other company install the architectural ridge shingles for an additional $2,000.