ComplaintsforHathor LLC
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Complaint Details
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Initial Complaint
11/10/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Purchased necklace from Angel Heart Boutique in ******, ********. Nothing was as advertised.Not turquoise Not Antique Silver Plate.Just cheap costume jewelry, made in China, which cost almost $100.Customer response
11/22/2021
Thank you. I have contacted this business numerous times, calls, texts, emails. They are absolute frauds!! NO response from them at all! Please be certain to reflect this in any listing of this company. Public and unsuspecting buyers should be advised not to do business with this company.Customer response
11/29/2023
I am very sorry you feel this way about this item as we have sold thousands of these throughout the years and never had any complaints about the quality of these items as they're great for the price. The items are turquoise and silver plate, this is definitely not a lit, however just like diamonds there is several grades of turquoise, but we figured this was pretty self explanatory giving the fact that the item was $89 dollars and a comparable necklace in size and high grade turquoise would cost over $3000. So for $89 dollars this is a beautiful natural stones lower grade turquoise but that is ok because the price reflects the lower grade turquoise. :)
Can these please be updated? or forwarded to whom can do this for us?
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.