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Find a Location

Express Oil Change & Service Center has 1 locations, listed below.

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    Business ProfileforExpress Oil Change & Service Center

    Auto Lube

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1041 E Kenosha St, Broken Arrow, OK 74012-2004
    BBB File Opened:
    9/10/2008
    Years in Business:
    16
    Business Started:
    5/1/2008
    Business Started Locally:
    5/1/2008
    Business Incorporated:
    5/1/2008
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Calico Price, LLC
    Business Management
    • Complaint Handler
    Contact Information

    Customer Contact

    • Complaint Handler
    Additional Contact Information

    Fax Numbers

    • (918) 251-5834
      Other Fax

    Email Addresses

    Website Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/17/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I had my car dropped off at said auto shop on 8/2 to fix the A/C, which just needed a new compressor otherwise the vehicle was working fine. Upon picking up my car and driving to work and home later that day my car broke down so I called the shop and explained that, to which they told me to just bring it back in and they'd take a look at their work. I had to keep restarting my car and drive a little further down the road for it to break down so I pulled into an AutoZone so they could read the code and then kept restarting and breaking down until I made it to another autoshop that explained the problem was likely the fault of the mechanic that changed the compressor. On the following Monday I had the car towed back to Express oil change and tire engineers in broken arrow where they had the car for 4 days. They claimed the part was broken and damaged before working on the vehicle, which is impossible since they diagnosed the compressor issue and did the repairs without ever mentioning the part that was 'already broken'. They claimed that I would need to pay for the parts and repairs but later in the phone call said they'd give me half off the parts and labor. I had the car taken out of that shop and towed to a different auto shop that verified the part was undoubtedly broken when the original work was done and that the entire job was "botched". This ordeal cost me hundreds of dollars in towing and missed work because of this vehicle issue. The only acceptable resolution would be a refund from this business.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Angela S

    1 star

    10/11/2022

    I mistakenly allowed the mechanic to change the cam sensor in my Subaru. The person spliced the wires & I've had to pay $1200. To repair the work he had no knowledge of. I went to the owner of Express Oil he said it was between me & the mechanic.

    Local BBB

    BBB Serving Eastern Oklahoma

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