ComplaintsforBrodMor Community Management

• Initial Complaint

  04/13/2023

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  The business is trying to collect money from me that was due by the previous owner of my condo that they never collected. They seem to have never known that the condo was for sale (how do you manage a condo and have no idea that it is on sale for MONTHS?). Now, they are going hard at me to collect these funds when it had nothing to do with me. I bought the condo in September of last year, the tenant went 9 months without paying any HOA fees, but as soon as I move in, they are demanding this money. They have even threatened to put a lean on my house and possibly foreclose on my home. Again, for fees that aren't mine. I have paid on time every single month since I've been here. As a first time home buyer, I have never heard of such nonsense like this. I want them to leave me alone and go after the rightful owners of the debt that THEY never tried that hard to collect.

  Business response

  04/13/2023

  Thanks for reaching out with your concerns.  Our office has been in contact with the owner and responded to each one of her questions regarding this matter.  In short, our company is not a collection agency and has no authority to pursue the debt owed.  We are contracted by the community, with which the unit owner purchased a condo in, to assist their ***** with basic accounting functions, property maintenance, and administrative functions.  ************** has a ***** of ********* that decides how to pursue collection actions.  The ***** is elected each year from the members that own units in the community.  Once the ***** decides to pursue a debt, the law firm that represents the community is contacted and the law firm pursues the collection action requested by the *****.  In most cases the attorney's guide the ***** as to what action is appropriate and the ***** then must vote to approve the action that the attorneys recommended.  Either way, my company is not involved in the decision, other than keeping track of the debt owed.  I won't get into the legal responsibility of the unit owner (past and present), their realtor, their mortgage company, or their title company, but this owner has been advised to address their concerns with the *****, The realtor, the mortgage company, and the title company.  She was also advised to seek legal advice if she feels she is being wrongfully charged this debt.  Unfortunately, our company has no authority in this matter and cannot resolve her issue.  She will have to communicate with one of these other companies for resolution. 

  With ***************************************************** Management

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩