Customer ReviewsforSampson Dental Group

Made a mold of a tooth which needed a crown. Crown was manufactured and sent to dentist. Dentist spent 1.5 hours trying to "fit" this crown on my tooth. He even took a "break" due to being frustrated that he could not get it to fit. He continued putting the crown on and then removing it- several times. I was not numb and in considerable pain. After an hour and a half in the dental chair, he finally, finally cemented the ill fitting crown on my tooth.I had nearly continuous pain with that tooth for several months. I tried contacting them on a Friday because I was in a lot of pain. No one answered. I then sought out another dentist who x-rayed the tooth and found an "open margin.." The dentist said that the crown was improperly "fitted" and was not acceptable. He told me to reurn to the dentist who did the crown and complain, which I did. He told me basically it was not his fault, I needed a root canal. Turns out I DID NOT need a root canal! Unfortunately the BBB cannot handle this complaint, I was told. However, I felt the need to warn others about Sampson Dental's quality of work. It's shoddy as you will find out as you read their reviews. I don't recommend them at all. I paid $800 and have had to have the tooth re-capped (another $750) by another dentist. NEVER TRUST A DENTIST WHO DOES NOT OWN HIS OWN PRACTICE! ****** learned.

If I could leave zero stars I would, my daughter had a filling replaced, after the work was completed we called because of pain and discomort, they stated this is normal. My daughter has now been seen by a real dentist and the dentist stated the tooth was never properly sealed and now my daughter needs a root canal and crown. We contacted Sampson Dental and they denied all responsibilty.

If I could leave zero stars I would. They never have the same dentist working, the turnover rate is HILARIOUS. They will NEVER admit if theyre wrong. My retainer fell off after 10 years, when I went to get it replaced, the wait time was unreasonable and it took the dentist THREE ATTEMPTS to glue on my retainer, while scolding the assistant for being incompetent, when it was clearly the dentist. His bedside manner was unfathomable, and my retainer fell off THE NEXT MORNING. I should have demanded a refund and warned my girlfriend. My girlfriend went in last week for a filling that had fallen out, no pain accompanied, but we were going on vacation so she scheduled an appointment bc she didnt want it to cause her discomfort while out of town. It took them 3 HOURS TO SEE HER. An entire day wasted on vacation. My girlfriend was in incredible discomfort during the ENTIRE VACATION, when seen again after week of discomfort and pain the dentist told my girlfriend it was her fault. He argued with her in an open office and was so rude that my girlfriend walked out without being seen. When asked for a total refund for faulty services and product, the office refused to refund. Claims they HAVE TO see my girlfriend to issue a refund. My girlfriend expressed that she would not be coming back for a THIRD TIME, or at all after she was so incredibly disrespected BY THE DENTIST. The person we spoke to on the phone was exceptionally rude and unhelpful AND SHES THE MANAGER. Refused to issue a refund and then claimed I was threatening her when I told her without refund I would turn her into The BBB & dispute charges with my credit card. Please beware of this company, their incompetence and poor, POOR customer service. What business doesnt refund a bad product with worse service? SAMPSON DENTAL.

This place is TERRIBLE! Its ran like a circus. They gave horrible advice about my teeth. Sampson Dental wanted to pull my teeth out and charge me an arm and a leg even though I have insurance. I went to another dentist and they said they can save my teeth and are actually running my insurance. I called to cancel my appointment with Sampson Dental and she said she would put me down for another day. I said no, Im not coming back and she said she would put me down for another day! This place is crazy!