Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Additional Information

Not BBB accredited

Additional Information for Roark Remodeling LLC

View full profile
Location of This Business
Westerville, OH 43081-5544
BBB File Opened:
11/8/2010
Years in Business:
12
Business Started:
6/1/2012
Business Incorporated:
5/29/2014
Type of Entity:
Limited Liability Company (LLC)
Hours of Operation

Primary

M:
10:00 AM - 8:30 PM
T:
10:00 AM - 8:30 PM
W:
10:00 AM - 8:30 PM
Th:
10:00 AM - 8:30 PM
F:
10:00 AM - 8:30 PM
Su:
Closed
Business Management
  • Mr. Adam Christopher White, Owner
Contact Information

Principal

  • Mr. Adam Christopher White, Owner

Customer Contact

  • Mr. Adam Christopher White, Owner
Additional Contact Information

Email Addresses

Serving Area
  • Franklin County, OH
Service Type
Payment Methods
  • Major Credit Cards, Gold, Bitcoin, Cash, Certified checks
Refund and Exchange Policy
  • Work shall commence on the reserved and specified scheduled start date once all of the following have occurred: 
    (1) receipt and acceptance of the contract by Roark remodeling management; (2) acquisition of all necessary permits, 
    or signed waiver from homeowner; (3) homeowner has complied with all terms and conditions of the contract to date; 
    (4) receipt of initial scheduling deposit from home owner has been received.

    Exceptions to commencement on reserved 
    and scheduled commencement date include but are not limited to the following:

    Outdoor projects may be delayed due to 
    inclement weather preventing commencement to occur. Should this happen, commencement shall occur on the next available 
    business day provided weather is permitting.

    Family emergency or other emergency occurs and homeowner must postpone 
    commencement. Should this occur, work shall commence on next available business day. Should homeowner (client) 
    experience in emergency causing production delays, at no time will a refund or cancellation of contract be allowed. An 
    emergency on the homeowners behalf is not grounds for dissolution of contract.

    Should the homeowner cancel this contract 
    after the 3-day customers right to cancel cancellation, but before the commencement of any work, then home owner agrees 
    to pay Roark remodeling 1/3 of the total contract price plus any costs incurred for materials, permits, time spent in 
    planning and developing the layout and design of the project, as well as any time invested with the client to select 
    materials and fixtures for the project. Time invested by Roark remodeling for the purpose of Designing and planning of 
    the project shall be charged and accounted for at a rate of $65 per hour. This amount will be deducted from any payments 
    made by homeowner to Roark remodeling prior to the cancellation of the contract. Any remaining balance Beyond the one 
    third cancellation penalty Plus costs and expenses incurred listed above will be returned to the homeowner via certified 
    mail within 10 business days. If payments made by homeowner to Roark remodeling are less than the one third cancellation 
    penalty Plus costs incurred, then home owner agrees to pay the difference within 3 business days after canceling the contract. 
    *This does not apply if homeowner cancels contract within the legal right to resend of 3 days as outlined in the Ohio Revised 
    Code.

    Homeowner will never be asked, nor required to pay any additional amounts greater than the agreed-upon final project 
    price listed on contract. 
    Exceptions to this policy are:
    Water damage discovered during construction that exceeds an additional 
    five hours of Labor to repair.
    Materials required to perform necessary repairs to any unexpected or unforeseen circumstance 
    exceed $500 

    Home owner specifically request additional work not listed within the contract

    Homeowner insists on altering Roark 
    Remodeling production schedule, and the order by which aspects and elements of the job are to be performed. 

    The planned order 
    and production schedule created prior to commencement will be adhered to by installers exactly as listed. Additional charges 
    will occur should there be any alteration of the planned production sequence and/ or outlined order is made by homeowner, 
    but not by Roark remodeling production management that leads to delays in completion of the project shall be charged at a 
    rate of $100 per hour. 

    The additional hourly charges accrued due to any homeowner interference in production specified above, 
    or alteration of outlined and planned schedule, or any other delays specifically created by homeowner will be added on to the 
    final balance due upon completion and must be paid in full upon completion.

    Because Roark remodeling guarantees that the contract 
    price will never increase less the circumstances listed above, it is understood by the homeowner that should unforeseen 
    circumstances occur that must be addressed throughout the Project's duration in order to complete the project, however such 
    circumstances and additional work are not clearly specified and outlined within the contract as written, Roark remodeling will 
    proceed with the necessary repairs so that the work scope listed within this contract can be completed and no additional charges 
    will accrue Beyond the above stated parameters; it is understood by the homeowner that as a courtesy, they may be asked 4 a 
    disbursement of the remaining balance to be paid to cover the cost of the unforeseen circumstances repair and materials. It is 
    understood by the homeowner that such a request cannot be turned down, and must be made upon request to cover the cost of the 
    additional repairs that Rourke remodeling is more than willing to make free of charge, less the parameters listed above, and 
    adjustments will then be made to the remaining payment disbursements such that the requested payment given for unforeseen 
    circumstance repair is deducted equally among the remaining payment disbursements.

    Final payment is due immediately upon 
    completion of all work outlined in this contract. If final payment is not paid immediately upon completion of all work outlined 
    in this contract a daily fee of $50 day will be added to the outstanding balance. 

    If, after 10 days final payment is not 
    received and account balance is not paid in full then home owner agrees to any and all legal action (which includes but is not 
    limited to property liens and debt reporting to all major credit bureaus) to be taken in an attempt to collect the remaining 
    balance and interest will accrue at the maximum rate allowed by law beginning on the date of project completion. 

    Non-payment 
    is considered a major breach and will be pursued as such. If payment is not received within 30 days after project completion 
    the balance will be reported to all credit bureaus as an unpaid debt and a lien on the property will be filed in accordance 
    with state and local laws regarding contractors rights to foreclose and collect delinquent accounts. 
Referral Assistance
  • City of Columbus License Section
    750 Piedmont Rd
    Columbus OH 43224
    Phone Number: 614-645-8366
    https://ca.columbus.gov/CA/
  • Columbus Building & Development Services
    111 North Front Street
    Columbus OH 43215
    Phone Number: 614-645-7433
    Fax Number: (614) 645-0082
    https://columbus.gov/bzs/document-library/reports/List-of-Licensed-Contractors-By-Business-Name/

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.