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Find a Location

Arnold's Home Improvement, LLC has 1 locations, listed below.

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    Business ProfileforArnold's Home Improvement, LLC

    General Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.1/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/19/2003

    Years in Business: 34

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1770 Tremainsville Rd, Toledo, OH 43613-4039
    BBB File Opened:
    5/8/2002
    Years in Business:
    34
    Business Started:
    1/1/1990
    Business Incorporated:
    5/12/2003
    Accredited Since:
    5/19/2003
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    41
    Business Management
    • Mr. Jason Arnold Jr., General Manager
    Contact Information

    Principal

    • Mr. Jason Arnold Sr., Owner

    Customer Contact

    • Mr. Jason Arnold Sr., Owner
    • Ms. Carrie Powell, Scheduling Coordinator
    • Ms. Christina Johnson, Office Adminstrator
    Additional Contact Information

    Fax Numbers

    • (419) 476-9605
      Primary Fax

    Industry Tip

    BBB Tip: Hire a reliable and trustworthy contractor

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/22/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    The facia has started to pop out from under the overhanging part in 4 different places so far and is under warranty. I sent an email to the owner with pictures at the end of September and he ignored me. In October I forwarded this email to the salesman and he ignored me. In November I called and the person in charge of warranty work told me someone will contact me in 1-2 days about getting this scheduled and no one called. In December I called back and the person who was in charge of warranties connected me to another person who was in charge of warranties and this time it went straight to voice mail. It is now January and haven't heard from anybody and am waiting to get this fixed.
    Read More

    Customer Reviews

    10 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joyce W

    1 star

    03/26/2024

    ***************************** with this company. After the tornado that hit the Point Place area, we turned to Arnolds for necessary work due to the storm damage had used their service previously and was satisfied with the work done. This current experience was a nightmare, No follow up from the salesperson who was to give us their estimates. No response to several phone calls, emails & actual visits to the store, just to try & get follow up information on the damage estimates! (Never did get a reply or hear from the salesmen). Did finally get the roof of the ************** completed, but never received further estimate for the house, even though several pictures & visual reviews was done with promises that he would be back with us with estimates. After being strung along for several months, receiving wrong estimates, (estimates for a totally different address), no return calls, anfd then being abruptly told that there was not any other repair order on file for my property. I am angry to be treated in this manner, feel like I have been taken advantage of, in a time of a vulnerable situation. Unprofessional, unreliable company. So much for using & supporting 'HOME TOWN ' business. Never again! I would advise to run away from Arnolds and not allow them anywhere near your property!

    Local BBB

    BBB Serving Northwest/West Central Ohio and Southeast Michigan

    BBB Reports On

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