Customer ReviewsforCedar Fair LP / Cedar Point

Deceptive practices. Ordered tickets in July for 8-8-23. Used the promotion Christmas in July. Not once did the system tell me the tickets were not good after 7-31. Got to park and guest services said it was written in the “I agree” section. Since I got no red flags as I was ordering, I hit consent. Yes, my fault for not reading fine print. I reviewed my order making sure my date was correct thinking I was good to go.

My first experience was awful. The workers were rude. I was exiting the park to take some items to the car. Before exiting the park a worker told me I was okay to leave out because my son had already had his picture taken and his return ticket. When I was reentering the park, the worker at the front told me I could not come in because I didn’t have a return ticket. But from my understanding I didn’t need one because my son already had one. I had to call my boyfriend from inside the park to show the workers my ticket. That took 20 minutes to resolve. Also my son lost his phone. I was told a worker dropped a phone off to the lost and found. I walked to the lost and found and was told no phone was brought to them. I still haven’t received my sons iPhone. Also my family got the food and drink pass. We were made to pay for our drinks. We spent over 500 dollars. Was not worth it. The workers were awful and had bad attitudes. Also they don’t warn you there’s a vicious mommy bird that attacks people when they’re walking passed a tree. I was attacked and so was one of my family members a couple hours before. They need to warn people about that. My first experience with my family here was terrible.

My 13 son had cedar point and food pass that was suspended indefinitely due to him sitting inside the hotel on a couch claiming they were trespassing yet no crime was committed and they are middle school children who simply left at being asked to leave and I picked them up. Would give zero stars

Paid over $1,500 dollars in season passes for an employee at Knotts Berry Farm by the name of ******* who made me show her proof of my disability plus she walked up to me like getting ready to hit me infront of another manager. One of the security guards later that day told me that he understands my pain because they always have problems with her. My question is, why is she still there? Why is Knotts Berry Farm or Cedar Fair allowing for this individual to treat their customer's this way??? I have wrote a letter and no one has contacted me, they also said they will have a manager call me and up to date no call. This rude employee needs to be disciplined and realize that a percentage of my spending there is part of her paycheck. This employee was patronizing me with her acts and tone of voice when she was harrassing me and threatening me due to my disability. Her selfish and egomaniacal behavior caused too much stress on me and my family. Knotts is a place where families should have fun and built memories especially for our children. ******* lacks of patience and basic compassion and since I have season passes I need for ******* to stop meddling in my bussiness when I visit the park again.

Employees were all very rude and sent us all over the place looking for something that didn't even exist. Employees know about as much as the guests worst cedar fair park experience I've had. I I'll not be returning after this trip. I'm a cedar fair regular but this has definitely changed my opinion on how cedar fair trains their employees.

Waste of time, toooooo crowded, rude employees, fast pass not fair to regular patron (be honest at least). Will never come back, save your time and money.

Paid nearly $600 for season passes to Schlitterbahn yet they require reservations and you can only have 3 reservations at a time - often for no longer than 4 hours - Absolutely cannot get anyone to take a call or return calls or emails about issues. Only response I am guaranteed to get after several attempts is that they have a no refund policy - yet they also have no desire to correct the issue.