Business ProfileforSuperior Home Improvement, LLC

I hired mark J***** and his team to re-wrap the back of my house and install two new windows. This was roughly a year ago. I was also told I would need a new bay window at some point on the first floor due to water getting in somehow. Originally why I needed marks help with to begin with, water getting into the house from the west side around the windows. Shortly after mark and his team were done, the problem seemed worse. Water was coming in around the wrap and soiled my walls and floor. I had to make an insurance claim and have everything replaced upstairs and downstairs. I reached out to mark and he insisted is was something else and not what his team came to fix. Since mark was reluctant to help me and resolve my ongoing issue, I had to have another contractor come and see what the issue was. They took photos of nails through my siding, broken siding, and improper materials used by mark and his team. The new contractor also had to reattach my gutter and said that mark and his team would have to come back and fix the issue. They didn’t want to be responsible for something that was already in contract essentially with marks team. Damages were above 3 grand. Since I’ve had my new window installed per marks suggestion, there is still water coming down the west side wall and into my house. I cannot leave my house for fear of water damage every time it rains. I now have the window team that installed the window downstairs telling me that the water is coming from above the window, what mark was supposed help fix. I’m at my wits end and cannot afford to keep having multiple people tell me the same thing. I’ve reached out to mark multiple times and nothing has been mentioned about him making anything right. I’m a disabled vet and I cannot get on a ladder and fix it myself. Also see review for comments on marks team standing on my ac unit that’s now gonna cost me to get leveled. I just want my house fixed. Thank you, **** *****