Business ProfileforAlways #1 Moving & Storage, Inc.

Would like to file a complaint against Always 1 moving company. Regarding: JOB/CLAIM #: ********* Was quoted Moving Estimate: $2765.00 End up paying way more at the end of my move, payment was over $5,000 Company damaged ALL my glass items and most of my belongings was either damaged or lost. Filed a claim with company but did not resolve fully, was only given $150.00 for ALL my damaged items and never recovered ANY of my lost possessions. Representatives are very rude and unhelpful. Was definitely played like a fool, company is a disgrace and should NOT be running their business in this nature! Was never reimbursed for any of my lost items, claim rep did not direct me correctly on how to file the claim from the beginning. Was told I had to put all the damaged or broken items on one claim and then would handle the missing items separately. After submitted the damaged item claim I was told I couldn’t put in a separate claim for missing items. So basically only got reimbursed for damages and not for missing items. The amount I was approved for definitely did not justify the lost I experienced through this process. Had I known this company would be so horrible I would have payed more with another more professional company and I wouldn’t have experience such a tragedy losing valuable items I worked hard to buy. This has caused so much stress and frustration. I would like everyone to know about this company and the way they run their business is just not right and something needs to be done so they don’t get away with taking people’s hard working money and just carelessly handling their valuable belongings!! Please help!