Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

Buckeye Broadband provides high-speed internet, cable TV, and phone services, including fiber internet, digital/HD cable TV, and home phone plans. The company assists clients with internet plans, mobile bundles, and network management solutions.

BBB Accredited Since: 4/1/1973

Years in Business: 61

Products and Services

Digital Cable TV, Express TV, Fiber Internet, HD Cable TV, High-speed Internet, Home Phone, MaxxMobile, On Demand, Pay-Per-View, Premium Entertainment, SmartNet, StreamTV, TiVo

Photos and Videos

  • image description not provided by submitter

Business Details

BBB File Opened:
5/13/1966
Business Started:
1/1/1965
Business Incorporated:
2/3/1965
Type of Entity:
Corporation
Business Management:
Ms. Jennifer Shaneck, Manager
Mr. Geoff Shook, President
Number of Employees:
1000

Additional Contact Information

Principal Contacts
Ms. Jennifer Shaneck, Manager
Customer Contacts
Ms. Penny Perrine, Executive Secretary
Ms. Jennifer Shaneck, Manager
Fax numbers
Primary Fax: (419) 724-7074
Additional Phone Numbers
Other Phone: (419) 724-8890
Other Phone: (419) 724-9800
Other Phone: (419) 627-0800
Other Phone: (419) 724-8955
Additional Websites
buckeyebroadband.com
Social Media
Twitter
YouTube

Additional Information

Latest Reviews

  • Daniel C

    "Fiber optic internet service intermittent since installed 6 weeks ago. Their Local 24/7 customer service is based outside of the REMOVEDand most reps are difficult to understand." ... Read full review

  • Linda A

    "I'm furious with buckeye cable. I am a customer that has only the basic stations and they can't even negotiate a contract to bring back REMOVED." ... Read full review

  • Alina V

    "They charged me $100 for internet installation start of service was $100 and when I called they said I wouldnt need to pay that but I got my monthly bill today and to my surprise that $100 charge was never removed. Buckeye is of course the ONLY internet available in my area and I hate it!"

View all Reviews

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.