ComplaintsforDean Huston General Contractor
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Complaint Details
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Initial Complaint
07/20/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
i had a leaking roof and contacted affordable roofing. they responded with a quote and returned in a timely manner to roof the entire house. its been approximately 2 yrs since the new roof has been put on. it continued to leak in which i called the company and stated the problem to them. i was told they would be out to make the necessary repairs. it continued to leak and consequently i needed to call them numerous times. im skeptical whether they even came out, since i work during the day. exactly 1 week ago today, july 13th, i came home and my backroom ceiling completely fell down. i sent pictures and a text to the company and have not heard back.Business response
10/29/2021
Business Response /* (1000, 14, 2021/08/18) */ The business owner informed BBB that he replaced the roof a couple of weeks ago. The consumer has since hired the business to do more work. The business considers the matter resolved.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.