ComplaintsforDawn Management, LLC
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Complaint Details
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Initial Complaint
03/19/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
On March 4 2023 part of the apartment building I live in fell on my car causing 2800 in damages. I give estimate to owner and he said it was to high and wanted to give one month free rent which no where near comes to total of my car damages my rent 800 car damages He refused to run through his insurance told me it was a act of god. Someone is going to get seriously hurt due to condition of building its roach infested we went with out hot water for a week which still isn't right. I receive 900 disability a month can't really afford attorney. It is his responsibility for my damages I don't know what else to doBusiness response
03/27/2023
In regards to the hot water compliant,
At great expense, we recently installed a new energy efficient hot water heater after the existing one failed. It did take a few days for the qualified plumber to be available to install the new energy efficient system.
During the down time, use of hot showers were made were made available to any residents wanting it , in a neighboring building. We have been tweaking the system to make sure the water temperature is adequate and safe for all residents.
Regarding roaches- the building is regularly exterminated for pests by a professional exterminating company.
Regarding the car damages- sadly during a high wind storm, we did have some concrete crack off of the building. A call was received that Saturday morning and management immediately responded to the incident. She pointed out some markings on the hood ofher 2007 Saturn Ion from the falling concrete. We have contacted our insurance company and we’re told they do not cover this type of issue. As a good faith gesture, we offered a free months rent that would more than cover the damages. We strongly dispute her
estimate of $2746. which was to repaint the entire car. The scratches were only to the hood.
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Contact Information
507 Old State Route 74
Suite 100
Newtown, OH 45244
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.