ComplaintsforOfficial Burrito Blanket
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Complaint Details
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Initial Complaint
12/20/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I ordered (1) 'The Burrito Blanket' back on 10/30/2022 from The Burrito Blanket's store. I paid the price of $24.99 + $13.12 in shipping costs for a total of $38.11. I received an order confirmation for order on 10/30/2022 at 1:50pm CST, but never received any follow-up emails with shipping confirmation, etc. which was promised to be sent. I sent a follow up email on 11/28/2022 to [email protected] requesting an update but never received a response. To this point, still no communication from the company. I would like the product to be sent via expedited delivery so I can have this before Christmas for my wife (which is why I ordered October 30th!). If that cannot happen, then I want my money back.Initial Complaint
12/02/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I purchased a pack of blankets from The Official Burrito Blanket for Christmas gifts in October. Phone calls go directly to a voicemail, which I have left many with no response. After the phone call you get an automated text that asks you to respond, which I have also done several times with no response. I have emailed many times to the email provided with no response. I just want what I paid for or my money back.Initial Complaint
11/17/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Order #***** I ordered two-2 packs of blankets last October. 2020. I received the 2 burrito blankets, but never got the 2 cookie blankets. I have sent numerous emails over the course of over a year now, with the same lame responses of COVID slowing things down. Cannot refund…etc etc. IF I get any response at all! Please send me any other 2 blankets at this point, as I have already been charged! I don’t even care if they are the ones I ordered! OR give me a refund! It is so ridiculous I have had to wait this long with zero help from your company. These were supposed to be Christmas gifts last year!!!!!!Initial Complaint
09/24/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
- Date of the transaction: 2020/11/30 - Value: 25,68 USD - Product: 1 Burrito Blanket - Nature: Pay for a product and never receive it or they refund me - They stop answering the emails and didn't solve the problem at all - Order: #*****Initial Complaint
05/24/2021
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Ordered burrito blanket and two avocado slippers on 10/06/2020. Received the blanket. Did not receive the slippers. Emailed on 10/27/2020, 10/31/2020, 11/10/20 and 05/14/2021. Customer support does not reach out.
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Customer Complaints Summary
5 total complaints in the last 3 years.
0 complaints closed in the last 12 months.