Business ProfileforDay Heights Auto Service

Here is the history of the issues with Day Height Auto in Milford, OH regarding services performed on my **** **** ******* since the Check Engine Light first came on: 1. Low Pressure Fuel Pump and Fuel Filter were replaced by Day Heights Auto on 12/16/2022 on Invoice ****** $622.16 which includes a 3 year warranty 2. On Nov 2nd, 2023, I had noticed the Check Engine Light (CEL) Pushing out ***** code -“Low Fuel Pressure Regulation: Fuel Pressure Outside Specification”-, ***** scanner. Channel 106 in the scanner, (LPFP) registered a “duty cycle” between 70% at idle up to 90% peak during acceleration, Audi suggests it to be 50-60 during idle. LPFP is working too hard to keep up with the fuel demand from the engine with a *****. 3. On Invoice ****** dated 12/8/23, Replaced the High Pressure Fuel Pump. Didn't correct the ***** for “Low Fuel Pressure Regulation: fuel Pressure Outside Specification” Day Heights Auto suggested that the Valve Cover Gasket be replaced. They also went on to say that the Coil Pack connectors were broken and needed to be repaired. The total amount for parts and labor came to a grand total of $2002.86. On the invoice, there was mention once again about having a code issue with an electronic motor mount, but Day Heights Auto never provided that code number. Again, my request to honor the warranty on the Low Pressure Fuel Pump replacement fell on deaf ears and was still throwing the ***** errors not long after I had picked up the vehicle. 4. On Invoice ****** dated 12/14/23, Day Height Auto swapped around a few of my Spark Plug Coil Packs stating that it took care of the misfires as well as a Throttle Body cleaning which ended up costing me an additional $326.54. 5. I should be refunded on all labor charges related to the High Pressure Fuel Pump, Coil Packs, connectors to the coils packs, throttle body cleaning including the parts mentioned in item 10 as well as the Low Pressure Fuel Pump since that was never replaced as requested.