ComplaintsforDiversified Receivables, LLC
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Complaint Details
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Initial Complaint
12/28/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
This business has continuously harassed me since 2014 to unlawfully collect a debt they claim was owed. **** State Law has a Statute of Limitations of 8 years. This debt is not valid, and the business has been warned to cease and desist contact, however they remain persistent. I have advised legal counsel of the issue at hand. I request to stop being harassed and left alone. They are emailing everyday, flooding my email with communication and I want it to stop immediately. Contact who is harassing me is named Skip H*******.Business response
12/28/2023
To whom it may concern,
We will now list her account as Cease and desist since it has been received in writing.
Sincerely,
Skip H*******
Diversified Receivables, llc
Initial Complaint
12/17/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with 07 NURTUR AVEDA COLUMBUS. I do not have a contract with DIVERSIFIED RECEIVABLES. They did not provide me with the original contract as requested.Business response
12/18/2023
*****
We have updated her address information and will email and mail her original contract.
Sincerely,
**** ********
Initial Complaint
06/11/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am being charged 50 dollars a month. 2 months ago my account stopped being charged and these people are impossible to get on the phone, I’ve called multiple times and left messages with no response. I am not sure how else to pay my debt and there is seemingly nobody to talk to about itBusiness response
06/12/2023
Good morning,
Per our notes, my associate ***** returned your call at 9:49 AM this morning. Our office hours are 9-7 EST Monday thru Thursday, and 9-5 Friday. You can reach our office at ************. Let us know if thee is a better time to contact you.
Sincerely,
Skip H*******
Diversified Receivables, llc
Initial Complaint
11/03/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I checked ****** ***** Nov 3 2022 & noticed my transaction credit score dropped 29 pts. I checked and diversified receivables reported I was in collection when in fact they take $50 out of my bank account every month. I haven't been late since I've started paying. I took photos of my account which is up to date and have bank statements backing me up.Business response
11/15/2022
We contacted *** ******** via telephone. Our understanding is that she was understanding of our explanation. She said she would contact BBB to withdraw her complaint.
Skip Harrison
Diversified Receivables, llc
Customer response
11/16/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
********* ********Initial Complaint
02/16/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
When I called to get my payments moved to another day I wasn’t even able to under the person on the phone! When I try to register the site keeps saying there is an error! I just want to move my payments to another date! This shouldn’t be this hard to contact this company! I’m going to try to call again tomorrow with all three numbers y’all have listed on y’all’s website! I want some kind of reliable way to contact y’all or I can close that account and y’all don’t get anymore of my money at all!Business response
02/17/2022
******** spoke to Ms. ***** a short time ago. Her complaint was that when she called our office all she could here was someone say hello. Obivously, there were issues with her cell phone reception. We are in the office from 8-7 Monday - Thursday and 9-5 on Fridays. We assume the situation is resolved. Tell us why here...Initial Complaint
05/26/2021
- Complaint Type:
- Billing Issues
- Status:
- Answered
Problem Date: 05/22/2021 Purchase Date : 08/04/2020 Account Numbers : ***** Dispute amount: $6,982Business response
06/01/2021
To whom it may concern,
At tis time we see no evidence as to why file should be removed from the credit bureau.
Sincerely,
**** ********
'Diversified Receivables, llc
Tell us why here...
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Customer Complaints Summary
6 total complaints in the last 3 years.
3 complaints closed in the last 12 months.