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Business Profile

Collections Agencies

Weltman, Weinberg & Reis Co., L.P.A.

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This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

This profile includes complaints for Weltman, Weinberg & Reis Co., L.P.A.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Weltman, Weinberg & Reis Co., L.P.A. has 6 locations, listed below.

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    Customer Complaints Summary

    • 47 total complaints in the last 3 years.
    • 9 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/18/2025

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company was sent a certified letter that not only disputed the debt in which they are trying to collect but was also a request to discontinue all forms of communication aside from provide document to prove the debt is mine. I have received a letter from this company asking me to contact them and this directly violates the request to cease further communication . If this company is not compliant with this request, why should I believe they complied with the request to report the debts dispute to all other creditors and make note of dispute on their account and if they should sell or transfer to any future account.

      Customer Answer

      Date: 08/18/2025

      Better Business Bureau:



      I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.


      The law firm has sent many letters all with different Information, their proof was false and cease communication means cease communication, period. This debt is not mine, talk to your clients old truck handler, tell him he owes you whatever money as that truck vendor made a scratch and dent deal and your clients poor vendor is not something that I am responsible for , period. 



      Regards,



      ****** ******









       

      Business Response

      Date: 09/04/2025

       ****** * ********* 
                                           *********** 
                                     **** **** ***** *** ***** **** 
                                        ************* ** ***** 
                                  ************ ***** * ************ *** 
                                       ********************** 
                                                 
                                         August 18, 2025 
       
       
      **** *** ****** ***********************    
      ******* ***** ******* ********** **********  
      ****** ******** ****** 
      *** ********* ***** 
      ********* ***** ** ***** 
       
                              ***         ****** ****** 
                                          *** **** **** ******** 
                                          *** **** **** *********  
       
      Dear Ms. ****: 
       
            The purpose of this letter is to respond to the concerns raised by the complainant regarding the 
      complaint submitted to the Better Business Bureau. I would like to thank you for the opportunity to review 
      this matter and respond accordingly on behalf of the firm. The following is a brief narrative of the collection 
      activity that occurred on the above referenced account.  
             
            Our client retained our firm for commercial services in May of 2025. In accordance with the law, 
      we sent the complainant correspondence advising of the status of the account and provided the proper 
      disclosures under the law. We would like to clarify that as this a commercial obligation, our firm is not 
      obligated to cease all communications as requested by the complainant. Additionally, we acknowledge 
      the complainant’s concerns regarding their dispute of this debt. In response, our firm sent verification 
      documents to the complainant as of 06/05/2025 to show that the obligation is proper, due and owing. 
      Furthermore, our account has been marked with this request. We encourage the complainant to contact 
      us at ************** should they have any further questions or concerns regarding this debt, and to 
      explore possibilities of resolution.   
       
            We  apologize  for  any  concern  or  inconvenience  the  firm’s  attempts  at  communication  on  the 
      account may have caused based on the perception of the manner in which they were received. It is the 
      firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to 
      deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure 
      that the collection practices used are proper and in compliance with state and federal regulations.  
             
            This communication is from a debt collector attempting to collect this debt for the current creditor 
      and any information obtained will be used for that purpose. Should you have any further questions or 
      concerns regarding this matter, please do not hesitate to contact me. 
              
                                          Sincerely, 
                                          *** ****** ** ********* 

       

    • Initial Complaint

      Date:07/17/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was in a car accident over 10 years ago. It was in Kentucky. It was “no fault”. This company took over a debt that the other drivers insurance paid out to them. Due to a lapse in my insurance, which was my fault, this company came after me for what the insurance company paid out to the other driver. I did not agree to pay anything nor did I acknowledge the debt. I have asked for them to send me proof and I haven’t received anything. They have had my drivers license suspended for failure to pay. I guess I am confused about how they had it suspended because it said my Kentucky license and that I could not drive in that state. I don’t live there and haven’t for at least 10 years. I live in ****, so when I went to get my license renewed, it was blocked. I am not paying medical bills for an accident that I didn’t cause that happened over a decade ago. They use illegal, predatory collection tactics.

      Business Response

      Date: 08/15/2025

      Hello,

      Attached, please find our final response regarding Complaint ID #23618177.

      Thank you!!

      Business Response

      Date: 09/12/2025

      Dear Sir or Madam: The purpose of this letter is to respond to the concerns raised by the consumer regarding the complaint submitted to the Better Business Bureau. I would like to thank you for the opportunity to review this matter and respond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred on the above referenced account. Our client retained our firm for collection and subrogation services in April of 2016. In accordance with the law, we sent correspondence advising the consumer of the status of the account and provided the proper disclosures under the law. Initial attempts to resolve the matter were unsuccessful so our client chose to pursue litigation to protect their rights, and judgment was obtained in our client’s favor on 11/21/2017. Thereafter, the consumer agreed to an order of installment payments entered with the court on 07/26/2019 in which the consumer agreed to make installment payments until the amount due and owing was satisfied. This order stipulated that if the consumer failed to make payments pursuant to the agreed upon order, then an application to suspend the consumer’s license may be submitted. The consumer failed to make payments pursuant to the agreement and therefore an application to suspend their license was submitted. We uphold that the orders were done properly and are within our client’s rights. We acknowledge the consumer’s concerns regarding the validity of this debt and have provided responsive documentation as of 08/15/2025 to show this account is proper, due and owing. We encourage the consumer to contact us at 1-877-699- 1907 with any further questions or concerns, and to explore further possibilities of resolution. We apologize for any concern or inconvenience the firm’s attempts at communication on the account may have caused based on the perception of the manner in which they were received. It is the firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are proper and in compliance with state and federal regulations. This communication is from a debt collector attempting to collect this debt for the current creditor and any information obtained will be used for that purpose. Should you have any further questions or concerns regarding this matter, please do not hesitate to contact me.

    • Initial Complaint

      Date:06/13/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Weltmen, Weinberg and Reis froze my account one and only back account and took all my money and garnished my wages from my work w/o notice. Yes, I received a judgment but was not informed they would freeze my account, drain it and garnish my wages.

      I am a single mom of 2 kids. I work in the health care field struggling to make ends meet. Weltmen, Weinberg and reis claimed I owed them money from a discover credit card. To freeze a single mom’s account and empty it for a couple bucks that they claim they bought the debit is crazy and shameful. They should put more effort is to making criminals pay for their wrong doing and not go after a single mom who is vulnerable to a big Troy law firm on big Beaver Road. It’s extremely sad that they are going after good people and claiming they good upstanding citizens owe them money.

      Business Response

      Date: 08/20/2025

                       
                                        ****** * ********* 
                                           Shareholder 
                                     **** **** ***** *** ***** **** 
                                        ************* ** ***** 
                                  ************ ***** * ************ *** 
                                       ********************** 
                                                 
                                          July 11, 2025 
       
       
      Sent via Email: ***********************    
      ******* ****, Dispute Resolution Specialist  
      Better Business Bureau 
      *** ********* ***** 
      ********* ***** **** ***** 
       
                              RE:         ****** ******** 
                                          BBB File No.: ******** 
                                          WWR File No.: ********* 
       
      Dear Sir or Madam: 
       
            The purpose of this letter is to respond to the concerns raised by the consumer regarding the 
      complaint submitted to the Better Business Bureau. I would like to thank you for the opportunity to 
      review this matter and respond accordingly on behalf of the firm. The following is a brief narrative of the 
      collection activity that occurred on the above referenced account. 
             
            Our client retained our firm for collection and legal services in October of 2023. In accordance 
      with the law, we sent correspondence advising the consumer of the status of the account and provided 
      the proper disclosures under the law. Initial attempts to resolve the matter were unsuccessful so our 
      client chose to pursue litigation to protect their rights, and judgment was obtained in our client’s favor 
      on 05/15/2024. Our client is within their rights to pursue post-judicial remedies in an attempt to collect 
      the judgment by means of bank and wage garnishments, as all prior attempts of resolution were 
      unsuccessful. We uphold that the orders were done properly and are within our client’s rights. In 
      addition, we have provided responsive documentation as of 07/11/2025 to show that the obligation is 
      proper, due and owing. We encourage the consumer to contact us at ************** with any further 
      questions or concerns, and to explore further possibilities of resolution. 
             
            We  apologize  for  any  concern  or  inconvenience  the  firm’s  attempts  at  communication  on  the 
      account may have caused based on the perception of the manner in which they were received. It is the 
      firm’s goal and the intent of our client to handle all matters in a professional manner at all times and to 
      deal with all parties involved with respect, courtesy, and professionalism. Every effort is made to ensure 
      that the collection practices used are proper and in compliance with state and federal regulations.  
             
            This  communication  is  from  a  debt  collector  attempting  to  collect  this  debt  for  the  current 
      creditor  and  any  information  obtained  will  be  used  for  that  purpose.  Should  you  have  any  further 
      questions or concerns regarding this matter, please do not hesitate to contact me. 
       
                                          Sincerely, 
                                          /** ****** ** ********* 

       

    • Initial Complaint

      Date:10/13/2023

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company is ridiculous Mike the person who is dealing with my case with the judgment against me. Mike keeps changing up the number On the balance. what I paid so far was 3200 . The only advice he told me to do is to pay half which is 7800 up front or 15000 Which I can't do and the payment plan he gave me leaves me paying them forever I tried to call the business to make a better payment plan To resolve it and to ask my current balance as well as the original balance and he was unprofessional wouldn't give me the accurate information or help me to find a better plan to resolve the issue with the debt Right now I'm currently going through a hardship at a homeless shelter which is actually true and I can prove it and I feel like I'm not getting anywhere with this company

      Business Response

      Date: 11/01/2023

      The purpose of this letter is to respond to the concerns raised by the consumer regarding the complaintsubmitted to the Better Business Bureau. I would like to thank you for the opportunity to review this matter andrespond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred onthe above referenced account. Our client retained Weltman, Weinberg & Reis Co., L.P.A. for collection and legalservices on this account in March of 2019. In accordance with the law, we sent the complainant correspondenceadvising of the status of this account and provided the proper disclosures under the law.Initial attempts to resolve this matter were unsuccessful so our client chose to pursue litigation to protecttheir rights, and judgment was obtained in our client’s favor on 11/04/2019 in the amount of $15,271.75. We wouldlike to clarify that the interest on this judgment, and as for all judgments in the Commonwealth of Pennsylvania,accrues interest at 6.00% per annum. We assure the complainant that it is within our rights to collect interest onbehalf of our client on this obligation. As this matter relates to an accident caused by the complainant when they didnot have insurance on their motor vehicle, the complainant’s driver’s license was therefore suspended due to theirfailure to have insurance. On 06/16/2020, the complainant contacted our office and agreed to pay $1,000.00 toreinstate their driver’s license and agreed to continue to pay $100.00 monthly to prevent re-suspension. Thecomplainant’s driver’s license was restored per the aforementioned agreement. However, the complainant failed tocontinue the agreed upon monthly payments as of September of 2022 and as a result, the complainant’s driver’slicense was suspended again. We acknowledge the complainant’s inquiry regarding the balance, and confirm thatthe complainant has paid a total of $3,200.00 at that time. As a result of the accruing interest and inclusion ofincurred court costs, the current balance for this matter is $15,587.21. We appreciate the complainant’s willingnessto explore settlement opportunities and encourage the complainant to contact us at 1-800-589-8516 should theyhave any further questions or concerns regarding this matter, and to explore further possibilities of resolution.We apologize for any concern or inconvenience the firm’s attempts at communication on the account mayhave caused you based on your perception of the manner in which they were received. It is the firm’s goal and theintent of our client to handle all matters in a professional manner at all times and to deal with all parties involvedwith respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used areproper and in compliance with state and federal regulations.This communication is from a debt collector attempting to collect this debt for the current creditor and anyinformation obtained will be used for that purpose. Should you have any further questions or concerns regardingthis matter, please do not hesitate to contact me.Sincerely,/s/ Eileen *. B********

      Customer Answer

      Date: 11/02/2023

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]



      Better Business Bureau:



      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 



      Regards,



      ****** *******




    • Initial Complaint

      Date:09/20/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was recently mail a letter from the BMV of Ohio that my license was suspended for a debit owed to Columbia Gas due to a auto accident my nephew ***** **** had resulting in damaging a piece of there equipment. The Car he was driving was registered to my father **** **** **. I'm **** **** **.
      My nephew didn't pay the damages and Columbia Gas turned it over for collections. This company started to harass me first by phone. And has now coming after me to collect a debit I do not owe and has caused me to loose my Driving privileges and I told them several times they are coming after the wrong person and they said they don't care they will not release me from this and hold my driving privileges hostage. I can not drive to work, the store, or even a park or get arrested have the car towed and on going legal fees and troubles. Again they are well aware This does not involve me at all. I even Said on a recorded line and made very clear I'm not **** **** **.

      This company is clearly harassing me. BMV won't help.

      I'm asking to be made whole again. I want the suspension lifted. I want them to pay any reinstment fees and sign a waiver so I don't have to pay higher insurance and my driver's license cleared so I don't have this on my A + Driving record.

      And then to remove this from my credit report.

      And I also would request a copy of this complaint in there records in case they try to harm anyone else.

      Business Response

      Date: 10/12/2023

      The purpose of this letter is to respond to the concerns raised by the complainant regarding the complaint
      submitted to the Better Business Bureau. I would like to thank you for the opportunity to review this matter and
      respond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred on
      the above referenced account. Our client retained Weltman, Weinberg & Reis Co., L.P.A. for this non-consumer
      matter in April of 2022. Initial attempts to resolve the matter were unsuccessful so our client chose to pursue
      litigation to protect their rights, and judgment was obtained in our client’s favor on 01/19/2023.
      As judgment was obtained in our client’s favor, our client is within their rights to pursue post-judicial
      remedies. We acknowledge the complainant’s dissatisfaction regarding the suspension of their driver’s license and
      the claims made herein. We would like to clarify that prior to litigation, we confirmed the ownership of the 2001
      SAAB with a VIN number ending in **** and license plate number ending in **** to **** *. ****, **. and
      proceeded with action against the complainant as the owner of the vehicle. We achieved service to the
      complainant’s address via certified mail which was subsequently signed for by the complainant. As an Answer was
      not filed by the complainant, we proceeded to obtain Default Judgment in our clients favor as referenced above. It is
      incumbent on the complainant to file a 60(B) and present evidence that they are not the owner of the
      aforementioned 2001 SAAB. We therefore encourage the complainant to contact us at 1-800-884-4128 with any
      further questions or concerns, and to explore further possibilities of resolution as the underlying debt is still owed. In
      addition, we do not report to the credit bureaus on behalf of our client and therefore no reporting has been done by
      our office.
      We apologize for any concern or inconvenience the firm’s attempts at communication on the account may
      have caused you based on your perception of the manner in which they were received. It is the firm’s goal and the
      intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved
      with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are
      proper and in compliance with state and federal regulations.
      This communication is from a debt collector. Should you have any further questions or concerns regarding
      this matter, please do not hesitate to contact me.
      Sincerely,
      /s/ Eileen *. B********

    • Initial Complaint

      Date:09/17/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I had a judgement awarded against me several years ago that at the time I was unable to pay. In August of 2023 I reached out to this office to get the necessary information to settle this judgement, was informed that the judgement was for 4452.25, and a bank check of the amount of 4452.25 was sent by Attorney ******* ********’s office (Bloomsburg PA) to satisfy the judgement. I have just been notified by mail that a writ of execution has now been enacted upon this judgement, that I have paid in full. So I’ve paid, and now my personal bank accounts are being levied for what I’ve already paid. I would like this writ of execution ceased and the judgement reported to the Luzerne County Courts as satisfied so that this cannot happen again in the future. This seems very wrong that in doing the right thing and paying the judgment, they’re still attempting to collect on it. I’ve done the correct thing, now I would like them to.

      Business Response

      Date: 10/03/2023

      The purpose of this letter is to respond to the concerns raised by the consumer regarding the complaintsubmitted to the Better Business Bureau. I would like to thank you for the opportunity to review this matter andrespond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred onthe above referenced account. Our client retained Weltman, Weinberg & Reis Co., L.P.A. for collection and legalservices on this account in October of 2019. In accordance with the law, we sent the consumer correspondenceadvising of the status of the account owed to our client.Initial attempts to resolve the matter were unsuccessful so our client chose to pursue litigation to protecttheir rights, and judgment was obtained in our client’s favor on 06/16/2020. As judgment was obtained in our client’sfavor, our client is within their rights to pursue post-judicial remedies in attempt to collect the judgment by means ofa bank attachment as all prior attempt of resolution were unsuccessful. We would like to clarify that theaforementioned bank attachment was filed prior to the consumer’s fulfillment of the settlement. We appreciate theconsumer’s willingness to explore settlement opportunities, and ultimate resolution of this matter for our client. Asthe settlement has been paid, we have prepared a satisfaction of judgment as of 09/05/2023 with the court. Wehave also prepared the attachment release as of 09/05/2023. Consequently, this matter has since been closed andis no longer being handled by our firm.We apologize for any concern or inconvenience the firm’s attempts at communication on the account mayhave caused you based on your perception of the manner in which they were received. It is the firm’s goal and theintent of our client to handle all matters in a professional manner at all times and to deal with all parties involvedwith respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used areproper and in compliance with state and federal regulations.This communication is from a debt collector. Should you have any further questions or concerns regardingthis matter, please do not hesitate to contact me.

      Sincerely,

      /s/ Eileen *. B********

    • Initial Complaint

      Date:09/13/2023

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company obtained a default judgement against me because I was unable to be in court due to being hospitalized. I had called the court that morning and explained the situation and they said they would discuss it with the judge. The next thing I know I have documentation that a default judgement was filed against me and when I contacted the court they said "well you were supposed to call back to find out what the judge said" which is NOT what they told me initially.

      Regardless, I'm trying to clear this up with WWR. I have reached out to them via their website form several times to try and set either a payment arrangement or a settlement. In response, WWR calls me to discuss. I have emailed and left several voicemails (when I am able) regarding my inability to discuss this by phone. I am in a situation at home that makes it impossible to take those kind of phone calls. I have told WWR this several times via email and voicemail. Yet they refuse to respond via email (even though their website has a form to communicate by email) and they keep calling instead.

      I wish to settle this account or set satisfactory payment arrangements because I'm scare WWR is going to try and attach to the bank account I own jointly with my husband (who is the problem in the home) OR that they're going to send a sheriff to take my belongings, and 1.) Everything in the home is pretty much my husbands, which is why I haven't left and 2.) Having a sheriff come out and make this matter known would make things worse for me.

      All I'm asking is that WWR please communicate with me via email, so that we can settle this matter and I don't have to worry about it any longer. My file number with them is ************

      Business Response

      Date: 10/12/2023

      The purpose of this letter is to respond to the concerns raised by the consumer regarding the complaint
      submitted to the Better Business Bureau. I would like to thank you for the opportunity to review this matter and
      respond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred on
      the above referenced account. Our client retained Weltman, Weinberg & Reis Co., L.P.A. for collection and legal
      services on this account in November of 2018. In accordance with the law, we sent the consumer correspondence
      advising of the status of the account and provided the proper disclosures under the law.
      Initial attempts to resolve the matter were unsuccessful so our client chose to pursue litigation to protect
      their rights, and judgment was obtained in our client’s favor on 04/04/2019. We acknowledge the consumer’s
      dissatisfaction with the firm’s communication methods. As previously advised by our representative, we are unable
      to discuss monthly payments or settlement options via email. We also acknowledge the consumer’s request for
      communication via email only due to their home situation, and have moved this account into the appropriate cease
      status per their request to ensure further correspondence is not sent and further calls are not made. We appreciate
      the consumer’s willingness to explore settlement opportunities, and appreciate the consumer’s agreement to a
      payment arrangement as of 09/18/2023 to repay this matter for our client. To confirm this arrangement, we have
      sent correspondence to the consumer’s email address as requested as of 10/04/2023.
      We apologize for any concern or inconvenience the firm’s attempts at communication on the account may
      have caused you based on your perception of the manner in which they were received. It is the firm’s goal and the
      intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved
      with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are
      proper and in compliance with state and federal regulations.
      This communication is from a debt collector. Should you have any further questions or concerns regarding
      this matter, please do not hesitate to contact me.
      Sincerely,
      /s/ Eileen *. B********

    • Initial Complaint

      Date:09/07/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They are working on behalf of a consumer credit provider (Discover Credit Cards) in order to collect a debt.

      I have paid them in full in accordance to our agreement, and our court date is imminent yet they have not dropped the case.

      They will not return my emails. When I call the operators place me on a silent hold indefinitely, I have logs showing I have called a dozen times over the past couple weeks.

      I have fulfilled my end of the transaction and they are not fulfilling theirs in a timely fashion.

      Wake these clowns up for me please, they refuse to communicate with their own customer!

      Business Response

      Date: 09/27/2023

      The purpose of this letter is to respond to the concerns raised by the consumer regarding the complaint
      submitted to the Better Business Bureau. I would like to thank you for the opportunity to review this matter and
      respond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred on
      the above referenced account. Our client retained Weltman, Weinberg & Reis Co., L.P.A. for collection and legal
      services on this account in May of 2023. In accordance with the law, we sent the consumer correspondence
      advising of the status of this account and provided the proper disclosures under the law.
      Initial attempts to resolve this matter were unsuccessful so our client chose to pursue litigation to protect
      their rights. We appreciate the consumer’s willingness to explore settlement opportunities, and appreciate the
      consumer agreeing to a settlement to resolve this matter for our client. As the settlement has been paid, we have
      filed a dismissal as of 09/11/2023 and have confirmed that this matter has been docketed as “Settled” as of
      09/12/2023. As a result, the hearing scheduled for 09/14/2023 has been canceled. Consequently, as this matter has
      been resolved, this matter has since been closed with our office and is no longer being handled by our firm.
      We apologize for any concern or inconvenience the firm’s attempts at communication on the account may
      have caused you based on your perception of the manner in which they were received. It is the firm’s goal and the
      intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved
      with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are
      proper and in compliance with state and federal regulations.
      This communication is from a debt collector. Should you have any further questions or concerns regarding
      this matter, please do not hesitate to contact me.
      Sincerely,
      /s/ Eileen *. B********

    • Initial Complaint

      Date:09/05/2023

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They are contacting me about a debt my mother owed to discover credit card. My mother died on 12/23/22. They were told all of the information was given to discovers estate dept. I have also sent them copies of the death certificate. They keep contacting saying they don’t have information.

      Business Response

      Date: 09/11/2023

      Dear Ms. *****:
      The purpose of this letter is to respond to the concerns raised by the consumer regarding the complaint
      submitted to the Better Business Bureau. I would like to thank you for the opportunity to review this matter and
      respond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred on
      the above referenced account. Our client retained Weltman, Weinberg & Reis Co., L.P.A. for probate services on
      this account in August of 2023. In accordance with the law, we sent correspondence in an attempt to locate the
      personal representative handling the affairs of the decedent’s estate.
      We acknowledge the concerns raised in regards to our firm’s verbal and written contact, and have placed
      the account in a cease status as requested. We appreciate the complainant advising that there is no estate for the
      deceased. However, a portion of the balance due for this matter is a result of charges made on the card after the
      decedent’s date of death. We have issued responsive documentation to the complainant’s place of residence as of
      09/11/2023 to show the outstanding charges resulting in the after date of death charges in the amount of $2,214.44.
      We apologize for any concern or inconvenience the firm’s attempts at communication on the account may
      have caused you based on your perception of the manner in which they were received. It is the firm’s goal and the
      intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved
      with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are
      proper and in compliance with state and federal regulations.
      This communication is from a debt collector attempting to collect this debt for the current creditor and any
      information obtained will be used for that purpose. Should you have any further questions or concerns regarding
      this matter, please do not hesitate to contact me.
      Sincerely,
      /s/ Eileen *. B********

    • Initial Complaint

      Date:08/17/2023

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I keep receiving a call from Weltman but every time I answer, no one will talk back to me. I have no debt to pay so I don’t understand why I’m being harassed everyday and no explanation as to why they are calling

      Business Response

      Date: 09/11/2023

      Dear Ms. *****:
      The purpose of this letter is to respond to the concerns raised by the complainant regarding the complaint
      submitted to the Better Business Bureau. I would like to thank you for the opportunity to review this matter and
      respond accordingly on behalf of the firm. The following is a brief narrative of the collection activity that occurred on
      the above referenced account. Our client retained Weltman, Weinberg & Reis Co., L.P.A. for collection services on
      this account in July of 2023. In accordance with the law, we sent the consumer correspondence advising of the
      status of the account and provided the proper disclosures under the law.
      We acknowledge the complainant’s claim that the collection efforts in regards to this matter were incorrectly
      directed to their attention, as they are not the liable party. We also acknowledge the concerns raised in regards to
      our firm’s telephone contact. We have placed the complainant’s phone number into the appropriate cease status
      per their request to ensure that further outgoing telephone contact is not made.
      We apologize for any concern or inconvenience the firm’s attempts at communication on the account may
      have caused you based on your perception of the manner in which they were received. It is the firm’s goal and the
      intent of our client to handle all matters in a professional manner at all times and to deal with all parties involved
      with respect, courtesy, and professionalism. Every effort is made to ensure that the collection practices used are
      proper and in compliance with state and federal regulations.
      This communication is from a debt collector attempting to collect this debt for the current creditor and any
      information obtained will be used for that purpose. Should you have any further questions or concerns regarding
      this matter, please do not hesitate to contact me.
      Sincerely,
      /s/ Eileen *. B********

    Weltman, Weinberg & Reis Co., L.P.A. is NOT a BBB Accredited Business.

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