Additional Information for Cleanyos

On July 7. 2020, BBB investigated Cleanyos’ business practices and website. This investigation was prompted by multiple consumer inquiries.  The business' website was offering popular cleaning products to help prevent the spread of coronavirus at discounted prices.

The address and contact information displayed for Cleanyos' is that of an unrelated business, Little Tikes, in Hudson, Ohio.  Cleanyos.com is only one of many websites selling the products online fraudulently using the Hudson address.  Consumers may wish to visit BBB profiles for Uto Toys and Inflatable Toys Store.  BBB has notified Little Tikes of this suspicious activity and their legal team is working on removing all fraudulent sites using their name.

The website's creator may actually reside outside the United States, as the website's Conditions of Use page states that the term “Lysol™” as used in these terms and conditions refers to Lysol™ (Malaysia) Sdn Bhd" and that it is under the "jurisdiction of the Malaysian courts in Kuala Lumpur, Malaysia."  Documentation provided by one consumer shows the transaction was made by the Hong Kong Quanshishun Trading Co., Limited.

BBB has many concerns with this business including:

1.) The business has taken out a Google ad. When consumers search for Lysol cleaning products, the website is prominently displayed. The advertisement appears to add legitimacy to the fake website.

2.) The email for the business, [email protected], is not valid. BBB has attempted to reach the business through their website’s “Contact Us” page with no response.

3.) On July 8, 2020, BBB attempted to contact the business regarding the association of Little Tikes, Lysol and ASTALIFT associations which are referred to on the site. The website displays Little Tikes on browser tabs, and its address and phone number are used as its contact information. Their site also displays “Lysol™ © 2020”. All Rights Reserved. Additionally, ASTALIFT (a cosmetics company) is named on its Conditions of Use page. BBB is researching why these businesses are listed throughout the Cleanyos.com website. An inquiry email to the business was returned as undeliverable. BBB sent the notification using its “Contact Us” page, but  BBB has not received a response.

4.) The website sells products that range in price from $.40 for KITCHEN PRO ANTIBACTERIAL DISINFECTING WIPES, 30CT to $15.98 for DISINFECTANT SPRAY, BRAND NEW DAY, GREEN APPLE & ALOE, 19OZ. While the website states that orders over $60 are shipped for free, there is a $30 DHL Express Delivery charge for orders of $60 or less.

The website was created on July 7, 2020 and consumers should assume it is a phishing site intended to collect consumer's personal data.

Consumers should check out BBB’s tips on how to keep safe when shopping online at: Smart Shopping Online.