Customer ReviewsforAdvance Sewer & Drain Service

Great plumbing service and honest with fast response. Reasonable pricing

The only reason I'm giving 1 star is because a 0 isn't and option. On January 16th our main drain backed up. It was a Sunday and a holiday weekend so our options were limited. We saw advanced sewer and drain had a good review so we called. Chris came out that night to unclog our drain. While he was here he recommended that we clean out our foundation too. He gave us a discount on the foundation so we went ahead and had him do it. He finished up and said that if it clogs again the sewer was under warranty for 6 months and the foundation was good for 90 days, and to call him. Today, February 13th, it is clogged again. We called him to see if he could come check it out and he said he could but he would charge us again. Then he proceeded to say that what we paid for wasn't under warranty because we didn't pay full price, when he is the one who gave the discount and said nothing about it effecting the warranty. He kept saying the opposite of what actually happened. He said that he came out for the foundation and we made him do the sewer. He told us to check our email to look at our receipt, however nothing was ever sent to us. The whole phone call he argued with us and was very condescending and rude. He even went as far as to say the clog was our fault for using too much toilet paper. He was trying everything in his power to make as much money off of us as possible. Do not use Advanced sewer and drain. Chris will be your best buddy when he comes out the first time, then act like you are a liar and won't stand behind his work.