ComplaintsforMcCaffery Movers
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Complaint Details
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Initial Complaint
07/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Date of service 6/25/2023 to 6/27/2023 The business helped me move from Springfield, IL to West Bloomfield, MI. The agreement entailed basic assembly and disassembly as well as loading and unloading. A dining room chair was completely missing, ruining the whole dining set, as well as other damaged furniture which was not packed by me including an arm chair. I attempted to contact the business afterwards with no answer or explanation. No mention of missing chairs or other damages during the day of the move. These were discovered after they had left without any answer to calls or textsBusiness response
08/02/2023
RECEIVED VIA PHONE BY BBB STAFF MEMBER:
I spoke with **** from the business. He has stated that his company has been closed for several years. This job was done as a personal favor to the consumer. He denies doing any damage to the furniture that was moved but stated that he did find the missing chair and will be mailing it to the consumer.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.