ComplaintsforCrawford Hoying Real Estate Services, LLC
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Complaint Details
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Initial Complaint
12/07/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for the debt with ***** ***** (Crawford Hoying), I do not have a contract with ****** ******** INC, they did not provide me with the original contract as requested.Business response
12/18/2023
We believe that this charge is correct. On February 1st **** sent the below email to our office saying that he was breaking his lease due to moving to Florida. We have also attached the lease agreement.
Hello ********,
Pleasure speaking with you today. Sending this email because unfortunately I will have to break my lease as I'm moving to Florida in early March (March 5th 2022).
I do understand that I will have to pay rent for March and also I would have to pay the $2,500 Lease Break Fee also.
If there's anything you need from me, please keep me posted.
Thanks!
-****Initial Complaint
02/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
My name is ****** *****. I went to bridge park to take my family ice skating. We parked in the Moony garage where there wasn’t a sign posted which I have a video of as well. According to the ORC that I have attached in my email, they have no right to tow cars from this location because there’s not signs at all entrances. My car was towed and when we called the police they even said that the law states there has to be a signs. We tried to talk with the company owner and get a refund for being wrongfully towed. All they said was come back with a lawyer. Also in the attachments they lied to us and said the sign was always there, in the past photo I attached dating back 4 years they still didn’t have any signs up. I am looking for my full refund of the receipt I will attach from the towing company.Business response
02/08/2023
Ms. *****,
Crawford Hoying does not own the garage from which your car was towed from, Crawford Hoying does not own any of the garages at Bridge Park. While Crawford Hoying does manage the garages on behalf of the Columbus - Franklin County Finance Authority, we do not initiate the towing of cars. The residents that live at Bridge Park are instructed to call the tow company when someone is parked in their reserved space. All of the reserved spaces are assigned to the resident that rents them monthly. The Finance Authority allows us to reserve space for the sole use of the residents. All rules and regulations related to parking are posted on the glass to the elevator lobby entrances and various other areas of the garage. These rules explain that if a visitor is parked in a Handicap or reserved parking space, they will be towed. We do have signage at the entrances, depending on the exterior façade of the building at the entrance, the sign may be placed just inside the entrance to the garage or at the top of an entrance ramp. All of our signage complies with the Ohio Law requirements. While in your situation there may have been one sign missing at the time of the towing, there are multiple other signs throughout the garage that outline the parking rules. Reserved parking signs are always reserved for someone or some reason, not intended for public use. The towing company only comes when a resident calls regarding someone that is parked in their exclusive parking space. We apologize that this happened to you but we do not feel that we, Crawford Hoying have done anything wrong that would warrant us giving you a refund for your towing expense.
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Contact Information
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.