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Find a Location

PMC Concrete, LLC. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPMC Concrete, LLC.

    Concrete
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.75/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/23/2023

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    337 E Steels Corners Rd, Cuyahoga Falls, OH 44224-4923
    BBB File Opened:
    6/19/2020
    Years in Business:
    6
    Business Started:
    1/19/2018
    Business Incorporated:
    1/16/2018
    Accredited Since:
    3/23/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Patrick McShane, Owner
    • Mr. Tim McShane, Sales and Marketing Manager
    Contact Information

    Principal

    • Mr. Patrick McShane, Owner

    Customer Contact

    • Mr. Patrick McShane, Owner
    • Mr. Tim McShane, Sales and Marketing Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/24/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Oct/Nov 2021 I had a driveway put in by this company at my residence and on or around the beginning of Feb. 2022 I noticed a crack in the driveway spanning across the entire driveway, from my front grass to the neighbors. I proceeded to call the company and on March 20 he finally came out to inspect the damage, he said there is nothing he could do for me, he stated that concrete cracks. I asked after only 4 months, he said it can crack after a day. I was not given any information about this until the day he showed up here to look at the driveway. He also told us that the cement that is wearing away is from the salt that the city puts on the streets and that is not covered either. So now I have a cracked driveway and a driveway that is full of pock holes from the salt that the city puts on the streets, yet the poke holes come up the driveway, not just at the bottom. He was not very professional at all. I paid almost $12000.00 for this driveway and this is how I am being treated for asking to get what I paid for. I also asked why the driveway was not sealed and he said it was, but it was not. The last person here the day they finished, hosed down the drive and left. He never said anything about a sealant on the driveway. I am not sure what to do, but if this is what all that money gets you, I feel cheated. Also no rebar was added to my driveway and when I questioned it, they said they do not use rebar that steel is in the cement. I find that hard to believe.
    Read More

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Colette m

    4 stars

    10/06/2023

    Following up with my review from 9/3/21 I was finally able to get my issues resolved 8/28/23 when I had the pleasure of working with *********************** who is new to the company. He came out and addressed my concerns regarding the discoloration of my driveway and agreed the sealer was not a solution to the problem.He was attentive and went above and beyond to correct everything I had pointed out from the discoloration of the concrete as well as the concrete splattering of my garage doors, repairing the downspout off my garage that was removed during the original install.His promise to resolve all my concerns was executed! Under his supervision his crew applied a stain to the driveway as well as my sidewalk which fixed the discoloration and both look new, he painted both of my garage doors and repaired the downspout. He communicated by e-mail, txt, and didn't forget about me and was true to every promise he made. He extended my warranty another 2 years for the drive way and it is with great pleasure I can now say I am 100% satisfied with the results and spectacular customer service I received.

    Local BBB

    BBB of Akron

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