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Find a Location

AG Auto, LLC has 1 locations, listed below.

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    Business ProfileforAG Auto, LLC

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/8/2022

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Automobile dealers used cars, pre-owned vehicles. 

    Products & Services

    Automobile dealers of used cars; pre-owned vehicles. 

    Business Details

    Location of This Business
    6065 E Livingston Ave, Columbus, OH 43232-2928
    BBB File Opened:
    11/15/2010
    Years in Business:
    15
    Business Started:
    8/19/2008
    Accredited Since:
    4/8/2022
    Business Management
    • Mr. Aik G. Aroutiounian, Owner
    Contact Information

    Principal

    • Mr. Aik G. Aroutiounian, Owner

    Customer Contact

    • Mr. Aik G. Aroutiounian, Owner

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/03/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    Committing negligence and fraud in the sale and presentation of their vehicle. Owner of the company misrepresented his vehicle, but claiming it as new and needing no repairs whatsoever. The owner convinced me to fly from Chicago to Columbus, based on his description of the vehicle and upon my arrival, he was not their, nor was the vehicle in the state he claimed it to be. Upon my bringing it to a proper dealership mechanic, the mechanic instructed me of all the various issues including everything from fraudulently listed mileage, to faulty mechanical work, and leaking transmissions, that the car was in no such shape as it had been described to me. During my driving of this vehicle to the said dealership, the turn signal and brake lights went out, endangering my safety on a busy road. Once I arrived at the dealership and told the employee helping me of such issues, he refused to accept them nor have the dealership take responsibility for their misrepresentation of their vehicle or even endangering my life. I had the employee call the owner who I had been speaking to (who at first refused to call the owner) only to have the owner deny any wrongdoing, or be accountable for his actions. This encounter has costed me 620$ in travel from chicago to Columbus and back as well as the 180$ the mechanic charged me for an inspection that the owner of the vehicle deemed unnecessary. The owners name is **** **********. I would include the service record as well, but it is at the office of AG Auto Group, who did not believe me when I told them the amount of money that would need to go into the vehicle.
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kim L

    1 star

    04/29/2024

    I would give a 0 if it was an option. Horrible customer service. Have sent several emails and messages zero response. DO NOT BUY from this company. Told rebuilt title at the last minute and that everything was fixed and in working order. NOT THE CASE- had to spend over $2600 to get things in safe working order. Cannot believe this.

    Local BBB

    BBB of Central Ohio

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