ComplaintsforLykens Companies LLC

• Initial Complaint

  12/13/2023

  Complaint Type:

  Product Issues

  Status:

  Unanswered

  More info

  I moved out of my apartment on 7/24. I was charged a $1500 deposit when I moved in. They are claiming I have $770.66 in water charges after I moved out and are refusing to give me the rest of my deposit. I am attaching their itemized statement sent. There was an issue with the toilet that they are claiming is my fault because I did not claim in. I noticed an issue in my move out process but was it did not seem to be an urgent issue and I knew I was about to return the apartment to them. I assumed they would take care of it upon return of keys since they should be coming to check the apartment after I leave. They also added in other months water charges but those months should have been previously billed and there is no reason why there should be extra charges. I paid each month what was stated to be paid. They are responsible for billing me for the water. I would like the reminder of my deposit back.

• Initial Complaint

  06/22/2023

  Complaint Type:

  Product Issues

  Status:

  Unanswered

  More info

  Lykens purchased my property from my previous landlord and also inherited the existing leases at the property. Upon taking over the property they did not do an inspection of the unit. As I had lived there for over 2 years and this was my third landlord/company, I did not expect them to have any photos of the property prior to my moving in. I say this because when I went to move out they neglected to reimburse my entire security deposit. I moved out the last day of April, 2023 and a portion of my security deposit was returned to me on May 31st. In email communications with them I received a copy of the charges and they were as follows: broken oven door - $120, heavy paint damage $150, two broken blinds $90. I followed up with them asking for evidence of those items being functional prior to my moving in and subsequently broken upon moving out on that same day, May 31st. I have yet to hear back from them. I know from experience living there that the oven door is not broken as it is functional given the right usage. Also, painting is to be done each time there is a new tenant so for them to qualify it as "heavy" seems like an intentional go around to be able to charge me. I moved into that property in September of 2020 and there were existing damages to the windows/blinds that I noted with my first landlord that is currently out of business. I have not been provided with any photos or information as to the damages noted in the ledger, but I do have some photos of the property when I first moved in. The total amount of money I am still expecting from them is $360.

• Initial Complaint

  06/16/2021

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I purchased a new build home from this builder, which included a standard 1 year builder's warranty. After numerous problems with the home, a pipe burst inside and flooded my finished basement. The builder is saying the only way that could happen is if my hose was connected over winter, even though I have documentation showing the hose bib was not installed correctly. Additionally, I have an email for warranty replacement on my hose where I stated to the seller that my hose was stored for winter and broke as I was bringing it out for spring. This email was sent before the flood in question. I provided this documentation to the builder, who still refuses to honor the warranty, claiming that they will not perform any more work on the punch list until I pay thousands in invoices. Nevermind the punch list has already been outstanding for almost a year. Absolutely horrible experience with Lykens Companies, would recommend staying far far away if you're looking for a quality build.

  Business response

  06/24/2021

  Dear BBB, c/o Ms. ******,
  
  Please be advised that this Law Firm represents Lykens Companies and LGS3 Weinland, LLC.  I am writing with regard to the above referenced complaint.
  
  LGS3 Weinland, LLC sold the property at **** ** ****** to Mr. ***** ****** on June 25, 2020.  This complaint is incorrectly filed by Mr. ****** against Lykens Companies.  Lykens Companies did not sell the house to Mr. ****** and has no contractual obligations to Mr. ******.   As evidence, please see that attached deed to Mr. ****** from LGS3 Weinland, LLC. 
  
  Further, Mr. ******’s complaint contains several other untrue and misleading and conclusory assertions.
  
  Regardless, I will be contacting Mr. ****** on behalf of LGS3 Weinland, LLC in an attempt to amicably resolve all of his concerns.  Separately, you should be aware that Mr. ****** does owe my client $2,025.00 for repairs my client recently completed at Mr. ******’s request.   Mr. ******’s BBB complaint is possibly an effort to distract from or avoid that reimbursement obligation. 
  
  If you would like I can provide a copy of our written response to Mr. ******, when available.
  
  Thanks for your assistance in investigating these facts and resolving this complaint in favor of Lykens Companies.  Please do not hesitate to contact me with any further questions.
  
  Regards,
  
  Ryan D. C*******
  Partner
  Kooperman I Mentel I Ferguson I Yaross
  100 S. Fourth Street, Suite 100
  Columbus, Ohio 43215
  Phone: ###-###-#### | Fax: ###-###-#### | Direct: ###-###-####
  
  kmfylaw.com
  
   
  
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