Business ProfileforFischer Homes Columbus

DO NOT BUILD WITH FISCHER HOMES! You must point out their mistakes and they will change drawings without notice. Main reasons for poor review: 1. Original Construction Purchase Agreement (OCPA) shows the main floor as LVP, with the exception of living room and study. Told us it was an error, refused to honor. 2. OCPA included a wall of windows in the two story room. They were also on the initial set of prints we received during our first design center meeting (hard copy), but then removed without our knowledge on the digital copy. This was a blatant bait and switch. We NEVER discussed anything about the windows during our meeting and we got multiple quotes to add them later and were told between $15k-$20k. We asked for them to be added back even if they needed to be smaller by the builder or issue a credit and they refused. 3. OCPA and each agreement after, the covered deck was an included item. Sales Manager told us we needed to pay an additional $17k a week before groundbreaking because they “forgot” to charge us for it. He told us if we didn’t pay the extra, he would pull our contract. We refused and he finally agreed. 4. We paid $7k to upgrade to solid core, non-textured doors. We asked multiple times to see them before our design meetings and none were made available. We inquired if the solid doors were installed and they assured us they were. A week before closing our agent discussed them with the Field Manager and he agreed they put in the wrong ones. 5. Both sales and design center teams said our collection included tile backsplash to the ceiling in the kitchen. Our prints only had the backsplash going to the bottom of the upper cabinets and we had to fight to have them make “an exception” and honor the sales documentation. 6. Houses in our neighborhood range from 650k-1M+ and they use apartment grade PPG paint. Framing only 16” on center if exterior or load baring wall. Basement floor has 25’ crack from the day it was poured. Once you sign they dont care

Dear Better Business Bureau, The customer added a covered deck on the rear of the home, and the community has a roof pitch requirement that had to be met. Once we increased the roof pitch of the rear porch to meet the requirement, it eliminated the windows. The peak of the roof was now running into the area where the windows were originally located. There is also a community requirement for a patio or deck. Our operating system did not charge him for the covered deck which was valued at approximately $17,000 and eliminated the $3,000 windows that he’s writing to you about. Fischer Homes met with him and explained the situation and gave him these four options. 1. Remove the covered portion of the deck and keep the windows. 2. If he would like to make sure he got what he paid for, we would fix the contract and charge him the $17K for the covered deck and refund him the $3K for the windows. 3. Leave everything as it is and move forward. We would agree to absorb the $14K difference. 4. Cancel the Agreement and provide a full refund. The customer chose option three but has continued to pursue the $3,000.00 refund for the windows. Fischer Homes has communicated to the customer that we will not be refunding the $3K due to the choosing of option three above. We appreciate the opportunity to report the facts of this matter. Regards, Fischer Homes Columbus