ComplaintsforHewitt Painting and Construction
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Complaint Details
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Initial Complaint
12/10/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
"Extreme poor workmanship" "Zero" Quality - Damage to metal siding above double door. The second worker was to correct from the 1st worker's mistakes. His work was poor. Fired him but, we had paid the labor (600) in advance of the redo. We should not have to pay for the redo work.
Business response
01/19/2022
1.19.2022, BBB called Dale H***** ###-###-#### (cell) to discuss complaint. Dale said when he left residence he and Mr. ******** came to an agreement and to his knowledge there is no problems.Customer response
01/27/2022
1.19.2022, BBB spoke with ***** ********. He said he is not satisfied with work done by business and he paid Dale H***** as that is the only way he could get him to leave his home. He said Dale H***** knows that he and his wife were not satisfied with work performed by the 1st or 2nd workers sent to their home. ***** ******** said he wants a refund from Dale Hewitt in the amount of $330.00.Initial Complaint
08/02/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
May 10 hired Dale.H***** to paint the inside of my home. $4000 + Paint - paid $2000 down - quote attached day 2 job went sideways - had a conversation w/Dale about what I wanted - don't drip paint on carpet, floors or woodwork - clean up every night day 4 I fired Dale - paint everywhere - looks like a 6 year old was painting my home I am now having another company repaint & fix everything Dale touched - $5000 + Paint Want my money back - not only didn't do the job but cost me more money to clean up after him!! Want my $2000 down payment back! Quote attached + documentation of absolutely combative conversations + sample pics of paint spills (there are hundreds more)
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.