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Find a Location

Integrated Restoration has 1 locations, listed below.

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    Business ProfileforIntegrated Restoration

    Water Damage Restoration
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 8/2/2011

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Products & Services

    Integrated Restoration provides services for the property owner who encounters a casualty loss and requires service for: Fire, Water, Storm, Vehicle Impact, Vandalism, or Microbial Remediation.
    The business integrates their efforts with those of your insurance carrier to provide a quick resolution to your loss experience.

    Business Details

    Location of This Business
    3348 Saint Clair Ave NE, Ste 102, Cleveland, OH 44114-4102
    BBB File Opened:
    3/23/2007
    Years in Business:
    20
    Business Started:
    1/26/2004
    Accredited Since:
    8/2/2011
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • Mr. Richard Kertis, Owner
    Contact Information

    Principal

    • Mr. Richard Kertis, Owner

    Customer Contact

    • Mr. Richard Kertis, Owner
    Additional Contact Information

    Fax Numbers

    • (216) 881-6653
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: House flooded? Have mold? Follow these tips

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Yev K

    5 stars

    04/24/2024

    I recently found myself in the unfortunate situation of dealing with water damage at my property. After reporting the issue, Integrated Restoration promptly responded and provided mitigation services the very next morning. From the moment they arrived, it was evident that I was dealing with a team of highly professional individuals who were dedicated to their craft. The crew from Integrated Restoration exhibited unparalleled professionalism, politeness, and courtesy throughout the entire process. I had the pleasure of working closely with Dominic, who exemplified expertise and efficiency in his role. It's worth noting that every member of the team displayed the same level of dedication and proficiency, making it clear that excellence is a standard for this company. One aspect of their service that stood out to me was their thoroughness. They meticulously assessed the damage, removed all wet drywall, and continuously monitored moisture levels to ensure the property was completely dry. Their utilization of professional-grade equipment and systematic approach instilled confidence in their ability to restore my property to its pre-damaged state. Communication is key in situations like these, and Integrated Restoration excelled in this aspect as well. Dominic provided regular updates via phone and text, which proved to be invaluable in alleviating the stress associated with the unexpected water damage. Thanks to their proactive communication and transparent approach, I felt reassured and well-informed throughout the process. As the days progressed, I witnessed the transformation of what initially seemed like an overwhelming mess into a manageable situation, all thanks to the expertise of Integrated Restoration. Their collaborative teamwork and extensive knowledge of their craft were evident every step of the way, further solidifying my trust in their capabilities. Furthermore, their seamless coordination with my insurance provider, Progressive, was a plus!

    Integrated Restoration Response

    04/24/2024

    Thank you so much for the kind words! I'm glad our team was able to assist you in a time of need. We take pride in our work and I'm glad Domenic was so helpful walking you through the process and coordinating everything with your insurance company!

    Local BBB

    BBB Serving Greater Cleveland

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