ComplaintsforMcPhillips Plumbing Heating & Air Conditioning
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Complaint Details
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Initial Complaint
08/26/2022
- Complaint Type:
- Billing Issues
- Status:
- Resolved
08/25/22 I was told that it would cost $300 - $400 for the hot water heater and $104 for the toilet. We had someone come out and he checked to see what was wrong to determine it was the hot water heater. He knew at that point what was needed. Why didn't the plumber have a shut off valve on his truck? Why didn't they pull a permit? Why didn't they give me a receipt? Why did it cost $632? I used them because they installed the last hot water heater and I liked their work and their plumber. That is how you get repeat business. That was a long time ago. I should've used the plumbers through Home Depot instead. This was HIGHLY regrettable!Customer response
09/23/2022
POSTED UNDER CONSUMER'S CUSTOMER REVIEW:
Comment:
This happened on 8/24 and we finally got a receipt on 9/22.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.