ComplaintsforCenters for Foot & Ankle Care
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Complaint Details
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Initial Complaint
01/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
About 10 years ago I had foot surgery. Just recently I had to have a screw removed that fell out from that surgery. I understand that these things happen sometimes and it’s common practice to not charge the patient because it would be the originating surgeon’s responsibility. My daughter had a similar incident when she had jaw surgery. I give her permission to speak on my behalf. She has called on my behalf and sent the company a fax to which they keep giving her the run around. Telling her they would call her back and have not. She’s called them several times. Just found out yesterday the manager, ****, no longer works there and she said the “head guy” **** ****** would call her and hasn’t yet. She called and left him a message yesterday as well and still no return call.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.