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Complaint Details
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Initial Complaint
12/12/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
My name is ***** ****** I previously lived in Cincinnati I was born and raised there. I moved to Georgia I was referred to you by a past client for bankruptcy help. I paid their office over $700.00 and then I was told because I live in a different state then their office could not file my bankruptcy. I requested my money back, I was told that I would get my money back, yet it was never sent. To no avail, I have left several messages, no return calls, no communication on your end, and have been disregarded no return phone call and my money was not returned to me. This is unacceptable I have been more than patient and understanding. I am demanding that my money be returned now.Business response
01/05/2024
The consumer had come in to see her attorney in August of 2018, seeking to file a bankruptcy in 2018, if not early 2019. That was the last The Rose Law Office heard from her. She never followed up as of 2020 and then she e-mailed earlier this year seeking to get a refund of her monies paid. The business couldn't find the file quick enough. She had no receipt that indicated she had paid the $700 retainer. The business finally found the file and on or about December 20, 2023, it sent her a refund at PNC Bank - Money Order To ***** *****r for $700, which the business assumes she received.
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Contact Information
35 E 7th St Ste 610
Cincinnati, OH 45202
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.