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          Barcode Glam has 1 locations, listed below.

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            Business ProfileforBarcode Glam

            Clothing

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Barcode Glam is an online retailer of clothes, shoes and accessories.

            Business Details

            BBB File Opened:
            8/14/2018
            Years in Business:
            8
            Business Started:
            6/1/2015
            Business Incorporated:
            2/9/2007
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Raymese, LLC
            Business Management
            • Mrs. Shanequa R. Johnson, Owner
            Contact Information

            Principal

            • Mrs. Shanequa R. Johnson, Owner

            Customer Contact

            • Mrs. Shanequa R. Johnson, Owner
            Additional Contact Information

            Email Addresses

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/11/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I was very clear with her, VERY clear that I like to have the appearance of extensions but most definitely didn't want to have umbrella looking lashes. I showed her a picture for reference. She understood and began. When she pulled the tape off underneath my eyes it pulled and left red marks.When the tech handed me the mirror I started laughing. I honestly thought I was being punked. I quickly panicked. I said there was absolutely no way I was leaving looking like that. She immediately blamed me and told me I asked for volume lashes. I said yes, I've always gotten volume and have never looked like that. I explained this looked NOTHING like the picture. She told me again I shouldn't have asked for something I didn't want. Hair is my specialty NOT lashes. She didn't pay any attention to the pictures. She called the owner. She told me it was my fault. I've looked at the pictures online and should have known what I was getting. I said again, but nothing about the pictures I showed even remotely resembled what I was given.No one cared. All they wanted was my money. They made it abundantly clear that I would be paying for the lashes AND the removal. I said I would absolutely not pay for the removal. It burned like fire. She said she had to leave it on for 15 minutes. I cried the entire time and told her how horribly it burned. After the 15 she removed the paste and began pulling the extensions and my natural eye lashes out/ off. I continued to cry and asked to please be done. She said she had to do another round and I refused. My eyes were on fire.When I got up she told me I needed to pay her for the removal. The unsuccessful removal. I asked her to call her boss as I wouldn't pay another penny. She refused. She handed me a business card and told me to call myself. I called, sobbing.Her only concern was that I paid for the the lashes. Sobbing I said yes, so she told the tech to allow me to leave.
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