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ComplaintsforJoe's Mobile Home Service
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Complaint Details
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Initial Complaint
09/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I had my trailer moved August 20 and I was told the move and set up would take 3 days. Over a month later I have no heat and my carport has killed half my lawn from laying on the grass for over a month. When I contact the owner he tells me he’ll get to it as soon as he can, but no date and it’s getting cold at night. I’ve asked him if he would pay for a third party to fix the issues, but he hasn’t responded. Please help, I need heat! I paid $5600 for the move and setup over a month agoBusiness response
10/10/2022
Thank you for bringing this to my attention. I advised him when I agreed to do the move that I do not hook up gas. When I got there, I found out that he had hired someone from the mobile home park to hook it up, and they hooked it up to nothing. He should have hired someone licensed.
I have put up the awning, but would like to note that he told me he did not want the awning put up until the driveway was put in.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.