ComplaintsforAffordable Seamless Gutters and Structures
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Complaint Details
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Initial Complaint
01/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
[BBB transcription from original document. See file.] THE 12' EAST-WEST SLIDING DOOR'S NOT MADE WITH MATERIALS I SUPPLED - MAN DOOR INSTALLED ON ANGLE - N.W. BARN SIDING LENGTH TO SHORT (3-4 PIECES) THE FASCIA BOARDS FOR GUTTERS WASN'T INSTALLED VERTICAL TO MOUNT GUTTERS FLAT THE STAIRS INSTALLED UNSAFE THE TREAD DEPTH ARE ALL DIFFERENT LENGTHS 6" TO 7" COMING DOWN YOU DON'T HAVE WIDE TREAD TO STEP SAFELY.Business response
01/17/2023
I have read the complaint, and I will get in touch with the homeowner in the next two weeks. We will do what it takes to make them happy.
**** *****
Initial Complaint
06/04/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Hired Affordable Structures to screw down , tighten up and paint a barn roof at *** ******* **** ********** ***o on 9/19/2020 . On 10/17/2020 they finished up and left the worksite , shortly there after i noticed at least a dozen water leaks on the inside , i called and talked to ***** ***** and said he would be out . march of 2021 called again he said he would be out when the weather breaks ...May 2021 said we will see what the weather looks like coming upBusiness response
06/22/2021
We have read the complaint and agree it needs attention, had two conversations with **** *******, where I told him we would be out when the weather gets better. We all know we did not have a good spring and the Covid Virus and such.
We are going to fix the area he mentions in the complaint. Again as soon as we start getting some good weather.
Affordable Seamless Gutter
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.