ComplaintsforUnifund CCR Partners

• Initial Complaint

  03/06/2024

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I am not liable for this debt with ******** Bank NA . I do not have a contract with Unifund CCR LLC, they did not provide me with the original contract as I requested !

  Customer response

  03/07/2024

  7/12/23 I sent a formal request to the collector for the original contract that we agreed upon. This request was made in accordance with my rights under the Fair Debt Collection Practices Act. I am eagerly awaiting their response to ensure transparency and clarity regarding the terms of our agreement.

  Business response

  03/14/2024

  We have sent the consumer a direct response by mail but will not be providing a copy of the full response as an attachment here as it contains personally identifiable information about the complainant that cannot be released to the public.

  Customer response

  03/14/2024

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, reasons for rejection are included below.
  
  Regards,
  
  ******* *******
  

• Initial Complaint

  11/30/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I am not reliable for this debt with First National Bank of Omaha. I do not have a contract Unifund CCR, they did not provide me with the original contract as I requested.

  Business response

  12/04/2023

  Complaint number ******** is a dispute of information appearing on the complainant’s credit bureau report. Unifund will investigate the dispute and respond directly to the complainant in compliance with the Fair Credit Reporting Act and the Fair and Accurate Credit Transactions Act.  

   

  thank you

• Initial Complaint

  10/17/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  Unifund CCR Partners allege that I owe ******** from over 20 years ago, though ******** has never had an account in my name...Ever. Now that I am trying to sell our home, all of a sudden I have a judgement against me blocking the sale. They cannot, or will not, produce a single piece of evidence regarding their allegations. No contracts, no signatures, no receipts. Somehow they managed to have a court approve a judgement without any proof twenty years ago. I was never served any papers, nor contacted in any form. I have bought and sold three houses, qualified for mortgages, secured auto loans, etc. Never once in that time has anything appeared on my credit reports. Unifund CCR has an unfortunate reputation of conducting this type of nefarious unprofessional business. We need to sell our family home and move. I take care of my special needs younger brother, and I am partially physically disabled. This is unconscionable to allow this sort of unethical behavior to prevail. Show proof, or drop this matter now.

  Business response

  10/24/2023

  We are requesting additional time in order to complete our investigation of the consumers complaint and will provide a response, thank you

  Customer response

  10/24/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.  For your reference, reasons for rejection are included below.
  
  Regards,
  
  ****** *****
  

  Business response

  10/31/2023

  The letter we are sending to *** ***** includes account-specific information, including copies of credit card statement.  It also includes other personal information relating to *** *****.  As such, we will not provide a copy to the Better Business Bureau.  *** ***** also entered the same complaint with the **** which we have uploaded our response for his review.

   

  thank you

• Initial Complaint

  07/16/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I am not liable for this debt with **** ****, I do not have a contract with UNIFUND CCR LLC, they did not provide me with the original contract as I requested.

  Business response

  07/19/2023

  Complaint number ******** is a dispute of information appearing on the complainant’s credit bureau report. Unifund will investigate the dispute and respond directly to the complainant in compliance with the Fair Credit Reporting Act and the Fair and Accurate Credit Transactions Act. 
  
  Thank you

  Customer response

  07/19/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is still unsolved. nothing has been done to have it removed from my credit.
  
  Regards,
  
  ***** *******
  

  Business response

  07/20/2023

  Complaint number ******** is a dispute of information appearing on the complainant’s credit bureau report. Unifund will investigate the dispute and respond directly to the complainant in compliance with the Fair Credit Reporting Act and the Fair and Accurate Credit Transactions Act. 

• Initial Complaint

  06/28/2023

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  am liable for this debt 08 citibank na, i do not have a contract with unifund ccr llc they did not provide me the original contract as requested

  Business response

  07/19/2023

  We are unable to locate *** ******* in our system with the information provided in the complaint.  Can the consumer provide any other identifiable information in order for us to locate his account in our system?

   

  thank you

• Initial Complaint

  03/21/2022

  Complaint Type:

  Billing Issues

  Status:

  Answered

  More info

  I have a garnishment order from Unifund, all of the payments have been made the debt is paid in full . in fact there is close to 900.00 in overpayment that has been made. The clerk of ****** County notified Unifund on 3/2/2022 that the debt was paid in full and they have not responded to release the debt I get paid this week and they will withhold another 300.00 from my pay again. I needed somone to help me get Unifund to respond to the court in ****** County *******

  Business response

  07/06/2022

  July 1, 2022 
  VIA U.S. MAIL ***** ******** *** ** ******** *** ************* ** ***** 
  Re:  Better Business Bureau #******** 
  Dear *** ********: 
  I represent Unifund CCR, LLC (“Unifund”) and write in response to your complaint to the Better Business Bureau ("BBB'), which the BBB received on 3/21/2022. Unifund did not receive your complaint from the BBB until on or about 6/27/2022. We appreciate the opportunity to respond to your concerns. 
  In your complaint, you alleged that Unifund has not responded to the court's request to release the debt and an overpayment in the amount of $1,200.00 has been received. 
  We previously provided you with the information regarding your account in a letter dated 4/19/2022. I enclose a copy of the letter. There is no overpayment on this account and no refund is due. 
  I have also attached a copy of the court's docket in this matter, reflecting that Unifund filed a garnishment release, which the judge signed on 4/26/2022, and a satisfaction of judgment. Copies of the signed garnishment release and the satisfaction of judgment also are attached. 
  Should you wish to discuss this matter further, please feel free to contact me directly at ###-###-#### x ### or via email at ***********************. 
   
  Sincerely, 
   
  Susan D. A**** Legal Counsel 
  Enclosures 
  

  
  

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩