Business ProfileforConstruction Titan

In December 2022, we consulted with **** ***** of Construction Titan to see if our garage could be modified from a double garage door to two single garage doors; one door needed to be a 9-foot tall door to accommodate a medium roof Ford Transit, and the other needed to be an 8-foot tall door for our other vehicle. **** measured and said he could do it. Based on his claim that the 9-foot door would fit in the available space, we gave him a deposit in the amount of $5,775 and he ordered the custom garage door. In fact, the garage was not high enough to meet the garage door manufacturer’s minimum height requirement for the custom door he ordered. Apparently, **** did not check the specifications for the door prior to ordering it to ensure that there was enough height clearance. **** admitted that he had made a mistake and he took responsibility for the error in judgment. He stated that “it was on him” and he would still refund our money. **** came and picked up the materials he had left in our garage and returned them to Home Depot, but he failed to refund us the money he received for the returned materials. Twice he promised to come to our house and give us the refund, but he failed to show up both times. **** refused to accept our phone calls or respond to text messages. He did later send a text message in response to a voice mail message that we left, stating he didn’t have the money to repay us. That is an unacceptable response. On 4/19/23, **** promised to pay us $1,000 via Zelle. He paid only $500 and we haven’t heard from him since. He is again refusing to communicate with us.