5 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Pam D
1 star01/20/2024
TOTAL INCOMPETENCE!!! on Jan 20, 2024 three (3) notice of collections from First Credit addressed to my mother, that passed away on *** ** **** were received at my address stating there were amounts owed to Millennium Physician Group . Millennium Physician Group was noticed immediately via telephone, after my mother's death that she had passed away. Additionally, the attorney handling her estate notified Millennium Physician Group on Dec 14, 2023 via CERTIFIED MAIL that my mother had passed away. Despite being notified on 2 separate occasions that my mother had passed away, they turn 3 bills that total $77.74 over to First Credit, Inc for collection!!!!
FirstCredit, Inc. Response
01/22/2024
Let me first say that we are very sorry for your loss. If you have not already done so, would please be in contact to update us on the specific accounts? We certainly want to have updated and accurate information.It is very possible that although you notified our client, the information was not transferred to us. We certainly want to get this taken care of.Review from Amy M
1 star12/05/2023
Non stop calling, a government agency has been involved sending them information for proof of coverage multiple times. They state they didnt receive it despite giving me the contact information they would like things sent to. Extremely rude on the phone if you explain the situation and constantly defensive and unprofessional. Its like dealing with a brick wall that refuses information saying the bill is not real and should have never happened- because they do not get their commission. At the point legal needs to get involved at the harassment and refusal to take the bill down- or receive the information from a government agency telling them to take the bill down.Review from Jeff B
1 star11/03/2023
I have called them because they left a message for me. They dont answer ever!Review from John S
1 star01/11/2023
I received a letter from them regarding lab work. I have been trying to call their office since mid December but no one picks up and I have not received a call back. I finally spoke to someone and told them that I dont know why they sent me a letter about payment options. I have insurance which I gave to the lab technician when I went in for lab work. I NEVER received any results, my insurance provider never received any notification of the work done either. When I told this to the woman who answered the phone she disconnected the line.Is this a SCAM???Review from Ruth H
1 star05/18/2022
I just got a letter from FirstCredit *** stating that I have an unpaid $10 **** from ***************** I immediately went into MyChart to discover that I had a recent $35 **** which I promptly paid. I do not have an outstanding $10 debt. Nor have I ever been in arrears with *****************FirstCredit, Inc. Response
05/18/2022
If you would please reach out to the number listed on your letter, we would be happy to address this with you.
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