ComplaintsforMaselli Contracting & HVAC LLC
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Complaint Details
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Initial Complaint
01/17/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
*** ******i installed the wrong size furnace for my home and refuses to replace it or refund my money. I have quotes from two other contractors recommending smaller furnaces. I was recently advised by a 3rd contractor the current furnace is oversized. *** Maselli recently admitted the furnace is oversized. Noise is***s include:Knocking noise in my duct work when the furnace turns on and off consistent with an oversized furnace. Note: ***************************** drilled metal braces into my duct work saying it would fix the knocking. I still have knocking and the metal braces rattle which I can hear throughout the house. When I asked him to remove the braces he told me to remove them myself and cover the holes with scotch tape. He later wanted $150 to remove the braces.The air is so loud I have to increase the volume of my PC, TV and phone. I avoid making phone calls while the furnace is on.The air is blaring throughout the house and blowing my curtains 12 feet away from the vent.My desk is 10 feet away from the vent and I am being blasted with air.My duct work is vibrating from the furnace being oversized.I am concerned the oversized furnace is doing permanent damage to my duct work.*********************** has been verbally abusive during all interactions with him.I never wanted the furnace. **************** threatened to *** me if I did not pay him and charged me an additional fee for the bank checks I cancelled. I have been chasing him to replace the furnace or refund my money for months.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.