ComplaintsforThe National Directory of Registered Tax Return Preparers & Professionals, Ltd
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Complaint Details
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Initial Complaint
02/08/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Good morning, The National Directory of Registered Tax Return Preparers & Professionals, Ltd. has used my personal information on his website for their business and benefits and advertise it without my consent. I need the company to remove everything about my information on its website and from its database immediately.Business response
02/12/2024
*********,
Thanks for your message. I can confirm that we have removed your profile page and your information from our website. I can also confirm that the *** that you had shared a screen shot of no longer exists.
As a directory of tax professionals, we display a list of tax professionals throughout the country. If an individual reaches out to us directly requesting removal of their information, we are very happy to do so, and aim to address those needs immediately. Please feel free to reach out directly in the future if you have any questions at all.
Thank you!Customer response
02/14/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:I still can search my name and it still shows my name and personal information in ****** search as you can see attached above.
Please remove my name and my personal information completely from any search engine that you advertise or place them in your data base immediately!
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.