ComplaintsforJR Fencing Company
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
04/05/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My neighbors put up a fence on their own property with JR *********************** We allowed them to work on our side of the property (no one even asked for permission). Most of the fence project was done from our side of the property. They left late Sunday evening and in the morning I realized the mess that was left. Knowing they would be back to put up the gate I knew I could talk to the owner. During the construction of the fence they trampled my garden leaving my perennials, that were just budding, under foot prints and mud. They left holes in the ground from the old posts (one being over 16" deep), piles of dirt from the new post holes and concrete bits everywhere. I let my neighbor know, and of course she denied that they left the mess and said she has pictures of the way it was left. But I have pictures too and she is surely mistaken. I then showed the owner how my property was left and he promised to be back to fix it. I have since called him back 3 times asking him not to forget about me but he has been a no show. I just texted him the pictures of the damage. I just want it fixed.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.