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          Anderson Water - Power - Air has 1 locations, listed below.

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            Business ProfileAnderson Water - Power - Air

            Water Purification Equipment
            BBB accredited business

            Contact Information

            79 Saginaw Dr

            Rochester, NY 14623-3131

            Visit Website
            (800) 836-2509

            Customer Reviews

            4.84/5

            Average of 149 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/30/2024

            Years in Business: 30

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Anderson Water - Power - Air installs, monitors and maintains peace of mind for residential homes and small commercial applications by providing better water, automatic backup power and medical grade air filtration, throughout NY State.

            Products & Services

            Reverse Osmosis
            Drinking Water Filters
            Water Conditioners
            Water Softeners
            Water Filters
            Sediment Filters
            Chlorine Removal Equipment
            Sulfur Removal
            Iron Removal
            Methane Removal
            Low Well Water Recovery Equipment
            UV
            Disinfection Equipment
            Chlorination Equipment
            Tankless Water Heaters
            Water Heaters
            Automatic Standby Generators
            Generators

             

            Business Details

            Location of This Business
            79 Saginaw Dr, Rochester, NY 14623-3131
            BBB File Opened:
            3/1/1994
            Years in Business:
            30
            Business Started:
            1/1/1994
            Business Incorporated:
            1/1/1994
            Accredited Since:
            4/30/2024
            Type of Entity:
            Corporation
            Alternate Business Name
            • Anderson Power
            • Anderson Company
            • Anderson Water & Power
            Business Management
            • Mr. Thomas Gerstner, President
            • Ms. Santina Gerstner, Director of Operations
            Contact Information

            Principal

            • Mr. Thomas Gerstner, President

            Customer Contact

            • Ms. Santina Gerstner, Director of Operations
            Additional Contact Information

            Fax Numbers

            • (585) 473-6950
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/18/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            Anderson installed the ******* generator the unit works great. But unfortunately during the installation process the installer cut our gas line that goes to the pool heater and the furnace that’s in the detached garage. The contractor installed a new gas line to the generator and never reconnected the gas line for pool and furnace. ****** ******** seemed reasonable and honest. I called to have Anderson fix and reinstall the gas line that they cut I was told that they would come out in two weeks and that it would be a service fee of $160.00 to assess the situation I paid around 12k for the generator now they want me to pay them to fix a problem that they caused. ****** ******** is great at sales but I learned not so great at communicating and customer service
            Read More
            Read 5 More Complaints

            Customer Reviews

            149 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Teresa F

            06/10/2024

            Mike was friendly, timely, efficient. Glad I went with Anderson for my generator.
            Read 148 More Customer Reviews

            Local BBB

            BBB of Upstate New York

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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