Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Everdry Waterproofing of Upstate NY has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforEverdry Waterproofing of Upstate NY

    Basement Waterproofing
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.87/5stars

    Average of 244 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/9/2017

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This business offers Waterproofing & Foundation Services

    Products & Services

    Multistep systems, EZ Breathe, Stabl-Wall, and Smart Power Systems

    Business Details

    Location of This Business
    12 Pixley Industrial Pkwy Door #34 Box #5, Rochester, NY 14624-2364
    BBB File Opened:
    8/4/2004
    Years in Business:
    19
    Business Started:
    8/2/2004
    Business Started Locally:
    8/2/2004
    Business Incorporated:
    5/12/2004
    Accredited Since:
    2/9/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • JM Romich Enterprises, Inc.
    • E Z Breathe
    Business Management
    • Mr. Jim Beyers, Manager
    Contact Information

    Principal

    • Mr. John Romich, President

    Customer Contact

    • Mr. John Romich, President
    • Mr. Jim Beyers, Manager
    Additional Contact Information

    Fax Numbers

    • (585) 247-6556
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/07/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    The crew showed up late every day. They smoked marijuana continuously, left trash everywhere, and did a horrible job. Their work was horrible and despite the guarantee that the job would solve our problems we have leaks, water in our basement and will probably have to have the entire job done again. Follow-up to my review almost 5 moths later. The manager came out and said that my entire job would have to be done. He said they would be out within the next few weeks. That was 4 months ago. I have been calling them to check on scheduling they don't return calls. The do not stand behind their warranty but have sent me a bill for the next years warranty payment
    Read More

    Customer Reviews

    244 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Adam B

    1 star

    04/11/2024

    In the 5+ years since having my basement fixed and water proofed I have had nothing but run around and issues with the hap hazard work preformed on certain parts of their services. Issues such as outside drain line( French drain) and foundation repairs. Everdry has been back out to fix the drain line several times, with no eval, despite the fact I have a warranty service contract I still get very sub standard repairs. Point in case, I made a warranty claim on my drain line( 4th time) and the line is still cracked, leaking and leaving all the rain water sitting on my foundation. I was told that the line would be replaced due to poor installation, the words use by the service manager was “ the line has shifted and not drain properly” and “ I will personally inspect the next line before it is finished to ensure it’s done correctly”. Having expressed my frustration with my lawn getting dug up several times at this point. Now, I have to take more of my time, to call, set up another appointment, have my lawn dug up, yet again. Now, I’m starting to form leaking and cracks in new spots in the basement, as well as old spots getting re-repaired due to the constant drain water sitting on the foundation.

    Local BBB

    BBB of Upstate New York

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.