20 Customer Reviews
Sort By
Review from willard g
2 stars08/21/2024
Bullion Exchanges send you to much spam email and their unsubscribe button does not exist. They give you a big long address that has more characters than you can remember. This seems to be on purpose.
Bullion Exchanges Response
08/27/2024
Thank you for your feedback. We want to assure you that the unsubscribe option is available in each of our emails, located towards the bottom, to ensure that our customers have the option to unsubscribe if they wish to do so.We send emails to keep our customers informed about new sales, products, and other relevant updates. According to our records, you have already been successfully unsubscribed from our mailing list.If you need any further assistance or have any additional concerns, please feel free to contact our customer service team.Review from Kelly A
5 stars08/21/2024
I buy from Bullion Exchanges frequently due to their price, inventory, selection, speedy shipping and packaging. They always meet my expectations and are a great company to partner with.Bullion Exchanges Response
08/27/2024
Thank you for your continued trust in Bullion Exchanges and for taking the time to share your positive experiences with us. Were delighted to hear that our pricing, inventory, and speedy shipping consistently meet your expectations.If theres anything you ever need or any way we can further assist you, please dont hesitate to reach out. We look forward to serving you again in the future!Review from George L
5 stars08/19/2024
I've had nothing but good experiences with Bullion Exchanges. They offer competitive pricing, usually better than other online bullion retailers. **************** is also excellent, I needed to call them and was very happy with the outcome. Shipping is exceptional, they're packaging couldn't be better. I highly recommend this bullion retailer!Bullion Exchanges Response
08/27/2024
Thank you for your review! Were thrilled to hear that youve had such positive experiences with Bullion Exchanges.If you ever need anything in the future, please dont hesitate to reach out.Review from Michael W
5 stars08/15/2024
First ********************* of a 100 gram gold bar in person. Needed funds immediately so chose a wire transfer for payment. Left without my gold and a basic printed receipt. Was told to call three hours later if I didnt see the wire come in. It did arrive as promised. 2% under spot and a $25 wire transfer fee. Will recommend to others.Bullion Exchanges Response
08/27/2024
Thank you for taking the time to share your experience with us. We're glad to hear that the process met your expectations.We understand how important it is to have peace of mind during transactions like these, especially when you need funds quickly. Your feedback about our pricing and service is valuable, and we appreciate your recommendation to others.If you ever need assistance in the future or have any questions, please dont hesitate to reach out. Were here to help!Review from Ray S
1 star07/04/2024
The most $$$ over spot prices. 9.95 over $29 spot is insanity look elsewhereBullion Exchanges Response
07/12/2024
Thank you for sharing your feedback with us. At Bullion Exchanges, we are committed to offering competitive prices on all our bullion products. We continuously review our pricing structure to ensure that we remain as competitive as possible while providing exceptional products. We understand that pricing is a critical factor when making a purchase, and we strive to provide our customers with the best possible value.To help you see how our prices compare, we invite you to visit the independent third-party website, Bullion Hunters (******************************************). There, you will see that we consistently offer some of the most competitive prices across various bullion categories.Should you have any questions or further concerns, please feel free to reach out to our customer service team.Review from Charles B
5 stars05/22/2024
I ordered a new 2024 gold coin. Am totally happy with my purchase. Beautiful coin attractively priced and very fast shipping. What more can one ask? Extremely easy to order. You can buy from BE with complete confidence. Highly recommend them!!Bullion Exchanges Response
06/12/2024
We're thrilled to hear that you're happy with your purchase! We appreciate you for taking the time to share your positive feedback.Review from Gary S
5 stars05/10/2024
Product was priced extremely competitive and delivered within days of payment being processed! I am very satisfied and will definitely make future purchases! 100oz bars and Kilos bars ordered.Thank you for prompt service..Bullion Exchanges Response
06/12/2024
Thank you so much for your positive feedback on your recent purchase!Review from Jeff S
4 stars04/15/2024
Coins are exactly as advertised and I'm very pleased with that. However a 7 day wait AFTER my Bank transfer had cleared before they even shipped was a bit excessiveBullion Exchanges Response
06/12/2024
Thank you for your feedback, and we're glad to hear that you're pleased with the coins! Balancing security measures with timely service is our priority. However, certain payment methods necessitate a clearing timeframe, potentially extending order processing. We value your input and will review our processes to enhance the customer experience. If there's anything more we can do to address your concerns or improve your experience, please don't hesitate to contact us.Review from James M
5 stars04/11/2024
Purchased a 10z bar generic(random) bar of gold. Arrived triple packaged in two days. I was pleasantly surprised it was a Credit Suisse in very fine condition. I just had it x-rayed and 24k pure. Best prices you'll find. ***************Bullion Exchanges Response
06/12/2024
Thank you so much for your feedback, *****! We appreciate your business and look forward to serving you again in the future!Review from Charlie R
5 stars04/03/2024
Fantastic company. Fair prices for quality products. Excellent service. Can't ask for more.Bullion Exchanges Response
06/12/2024
Thank you for your positive feedback! If there's anything else we can do to enhance your experience further, please don't hesitate to let us know.
Customer Review Rating
3.75/5stars
Average of 20 Customer Reviews
Contact Information
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.