ComplaintsforPark Avenue Photo Corp.
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Complaint Details
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Initial Complaint
07/27/2021
- Complaint Type:
- Product Issues
- Status:
- Answered
I purchased a lens from this company - received a call stating it's the international option and not the us option which was NOT written in any description online where one looks. I "upgraded" to the one that we could use in the **, paying about $400 more, then looked into lenses and accessories. I asked for the invoice to be sent - then wrote emails to get invoice - then four times later still asked for invoices. Nothing. Charges sent to my credit card, and due to the lack of Good ***** Principles I have disputed those charges. Once the items come I will return (but do not have an RMA as they are not responding). But perhaps after the dispute goes through they will. I should have read more reviews but found 5 stars until I dug deeper. I'm ashamed to say they have ripped me off and can only PRAY I get my money back or I will take them to court. I spoke with a ***** Want FULL refund with no "stocking or other fees". Stay away. Run if you can. Feeling duped. ***** Camera person - sad!Business response
08/18/2021
In connection with complaint #********, the customer's order was cancelled, never shipped, and refunded.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.