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Business Profile

Investment Management

BlackRock

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Investment Management.

Complaints

This profile includes complaints for BlackRock's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

BlackRock has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • BlackRock

      50 Hudson Yards New York, NY 10001-2180

    • BlackRock

      40 E 52nd St New York, NY 10022-5911

    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 3 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/05/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I invested money in this company, they also charged me $1200 for verification since I didnt have a passport. I was not able to withdraw to my bank. They sent it to ******** wallet and told me I had to buy $7000 in Binance money to withdraw my money. Binance is not allowed in my state. I had several people check my Wallet and they have all said they are fake tokens. I have been trying to log on to their website and its not coming up. I want all my money I deposited with them. I also checked with ******** since they work together with Wallet and also said they are fake tokens.I am attaching one of the Screens from the website, since I cant log on , this is the one I am attaching .

      Customer Answer

      Date: 05/29/2025

      Better Business Bureau:

      At this time, I have not been contacted by BlackRock regarding complaint ID ********.

      Sincerely,

      ****** ******

    • Initial Complaint

      Date:08/05/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Invited to trade Crypto by Blackrock ***************** ******* Gold *****, Blackrock, Institutional Business Group.Hey there! Welcome to bitvoxcoin, To get started with your registration, click on the link below:************************** Serial number: ******** **************** will be posting trade signals in the trading group every day at 3:00pm and 8:00pm EST, to get the trade signals, which will contain the type of tokens to trade!If you refer a friend to sign up for a trading account and fund it with a cool $1000 You'll score yourself 300 USDT, and your friend will 500 USDT Okay, once your 5K USD reaches your trading account, I will claim a 1000USDT bonus for you Suddenly they asked me for a commission of 11K USD considering my trades increased my profits to a 110K balance. My funds were blocked.They asked me to pay 5.5 K in commissions from my own personal funds since they did not want to account for my money in BitVox Balance and they told me that once they receive the 5.5 K in their account in ********* they will free my Balance,They received my money and when I asked for unblocking my account they (******* always) asked me to pay more commission, this time I had 600K in Capital and 400K waiting for transfer to my Crypto.com account. Of course is understandable that they did not see my BitVox balance as real money and they were just stealing and looking to steal more money from me. When I told them that they had to accomplish their word and unblock mu account they suspended my group participation and ********** is not available anymore.WhatsApp "********* ********* ************************ ******* **** ***** ***** *********************** *************************** ********* ********** ** ***** *********************** ** ********* ********** ** ***************** *************************** **** ** ************************************* *====

      Customer Answer

      Date: 08/30/2024

      Better Business Bureau:

      At this time, I have not been contacted by BlackRock Inc. regarding complaint ID ********.

      Sincerely,

      ***************************

    • Initial Complaint

      Date:08/30/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On August 23, 2023, a man by the name of ********************************************* messaged me claiming he was an affiliate of BLACK ROCK **** in conjunction with cash app. That there was a program that awarded monies to help with finances and hardships and that I was being awarded $4200. He led me to believe that I just had to buy a hundred dollars worth of Bitcoin to make the money payment transfer faster and I would get the $4200. Immediately. I did this and no payment. I could still get it if I payed another $300. I told him no and I wanted my $100 returned but he said there was no way he could do that...that it was in the process of getting my payment transfered. I told him I refuse to pay him anymore money and I wanted my money back that he was a scammer..which he denied of course and just kept trying to get me to pay more money. I want my hundred dollars back!!

    BlackRock is NOT a BBB Accredited Business.

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