Customer ReviewsforPricewaterhouseCoopers LLP

They've sent me reminders for a survey 10 times. This is beyond the pale. No company should have the authority to *************** like this. I also asked them to remove me from their email list. They had no right to use my email but I'm sure they have something is small print that authorized them to do so.

I called 1-------------1, Savings and Retirement, All **************** Services on 9/29/22 to ask if my *** was already sent thru postal mail to be able to access my account online. I'm just trying to access my ****, 401K and Wealthbuilder funds. ***** was the representative I talked to. She asked why I need the pin and I explained to her that I'm trying to transfer the funds out of PwC. This is when the conversation started to escalate; she started to sound condescending and rude - she kept on insisting, multiple times, that per her record in 2014, that I still "am" an employee of PwC and will not be able to make the transfer. I explained that I was no longer an employee since 2011 and described my job timeline, but she was still insisting about her 2014 notes in her record. She called out that I was yelling (which I'm not). PLEASE RETRIEVE THE ***** RECORD and judge for yourself. She was insisting that I confirmed in 2014 through a phonecall that I was on an international assignment when I called pwcbenefits. I said I would never confirmed such a statement because I already left PwC in 2011. I asked if she has recording of the 2014 call. At this point, I'm worried that somebody may have accessed my account without my knowledge. I only asked her the process how to transfer the money out but she always insist that I'm still in an international assignment. She did not realize that her 2014 notes or any other notes could be wrong and inacurate. Since I still don't have the *** to access my account, I asked if she can provide an ETA on how long it will take for her to confirm and change my status from "international assignment" to "resigned" and to correct such mistake. She answered with another condescending response. As a former PwC employee, this is not the quality we are tyring to sell to our clients. Also, we are already in the digital age. Sending a pin that takes 5 to 10 business days through postal mail is the most inefficient way....